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About the Role
The position is responsible for servicing and installing various electronic equipment, including security point of sale and EV charging stations.
Responsibilities
- Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
- Manages various EV charger testing requirements, including torque, thermal imagery, insulation (megger), and performance reports.
- Locates system performance issues and fixes ground faults.
- Completes service requests and maintenance repair items in a timely and professional manner.
- Reviews work orders, manuals, and drawings to properly perform maintenance and service of equipment.
- Utilizes various testing devices, multiple hand and power tools.
- May be temporarily assigned to other geographical areas to provide support with new installations and upgrades.
- Performs other duties as required.
Requirements
- Mechanical aptitude and troubleshooting skills required.
- One+ years’ experience working in an electrical capacity is preferred.
- Must be able to work independently and be a strong problem-solver.
- Strong attention to safety and willingness to follow all safety protocols.
- 24/7 on-call rotation with other techs in your area.
- Must be able to travel up to 30-40% overnight.
- Experience with various POS systems (Verifone/NCR) is a plus.
- Experience with Alarms is a plus.
- High school diploma or equivalent.
- Good driving record is required.
- Ability to travel and possess air travel documents (e.g., REAL ID, Passport).
- Ability to use a computer and smartphone proficiently.
- Must be able to climb a ladder.
- Must be able to lift/carry up to 70 lbs.
Skills
- Troubleshooting
- EV charger testing
- Ground fault repair
- Use of testing devices
- Use of hand and power tools
- POS systems (Verifone/NCR)
- Alarms
Location
- Geographical area
Work Type
- Full-time
- On-call rotation
Experience Level
- One+ years' experience in an electrical capacity preferred
Education Level
- High school diploma or equivalent
Benefits
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
- World-class paid training program
About the Company
- OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
- With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions.
- OWL Services’ companies have received numerous awards over the years for exemplary customer service, including EVgo’s Deployment Excellence Award.