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About the Role
Edconic is seeking a detail-oriented and delivery-focused Associate Project Manager to support the day-to-day operation of our enterprise technology environment and program application forms. This role will contribute to broader IT projects, including platform enhancements, integrations, and new program application form rollouts, serving as the funnel for IT and program application form operations.
Responsibilities
- Work with the Project Manager on strategic priorities and stakeholder engagement, escalating blockers and decisions requiring senior input.
- Coordinate with cross-functional stakeholders on confirming requirements, documenting enhancement requests, and translating them into delivery scope.
- Partner with stakeholders to identify user experience needs and translate them into technical requirements and IT solutions.
- Own program application forms, enhancements, and intake functionality in partnership with the internal IT team.
- Serve as the initial point of intake for issues, bugs, and enhancement requests, assessing scope and priority.
- Manage day-to-day operations with the internal IT team, holding regular check-ins and discussing blockers.
- Coordinate with stakeholders across Edconic's brands and campuses, working across time zones.
- Coordinate UAT with technical administrators and business users, supporting test script preparation and defect logging.
- Support post go-live implementation, facilitating check-ins and fielding user questions.
- Support change management as new systems and processes roll out.
- Use monday.com or similar tools to track projects, applying project management methodologies.
- Contribute to business strategy by documenting recurring issues and identifying opportunities to leverage enterprise capabilities.
- Recommend and implement process improvements to optimize workflows.
- Support additional duties and responsibilities as assigned.
Requirements
- Bachelor's degree is required.
- Three to five years of experience in project coordination, business analysis, or a related role within a technology, CRM, or Salesforce ecosystem.
- Excellent interpersonal, written, and verbal communication skills.
- Exceptional attention to detail with the ability to manage multiple concurrent workstreams and priorities.
- Highly organized, proactive, and resourceful.
- Comfortable working in a lean environment and across a virtual, cross-regional team.
- Must be available to work on-site in New York City when requested.
- Must be legally authorized to work in the United States.
Skills
- Project management tools (monday.com, Jira, Asana, or comparable)
- Salesforce
- HubSpot or comparable marketing automation platforms
- Payment systems and integration workflows
- FormAssembly or comparable form and data collection platforms
- Excellent verbal and written communication skills
- Excellent command of the English language
Location
- Hybrid (New York City / Remote)
Work Type
- Hybrid
- Remote work
Experience Level
- Associate
Education Level
- Bachelor's degree
Salary/Compensations
- 75,000 to 85,000
About the Company
- Edconic is a leading player in the alternative, experiential education space.
- We partner with the world's largest and most well-known brands to create and run schools that capture the legacy and value of each brand.
- Our students get truly unique, once-in-a-lifetime experiences that help their future and give them the skills they need to reach their goals.
- Our programs are immersive, aspirational, and deeply relevant to the real world.
- Whether in New York, London, Madrid or online, Edconic learners gain behind-the-scenes access, build real-world portfolios, and engage with the people shaping the industries they admire.
Equal Opportunity
- Edconic is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.