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About the Role
The Program Assistant efficiently manages assigned duties at Special Population by handling various clerical and administrative tasks. Responsibilities include completing census reports, tracking internal work orders, generating reports, processing invoices, creating payment requests, and handling W9 forms to request new vendor codes. Additionally, the Program Assistant performs other administrative tasks as assigned. They ensure that personal and financial information of each client remains confidential and is accessible only to authorized personnel.
Responsibilities
- Conduct data entry to evaluate the program's performance metrics.
- Demonstrate strong multi-tasking abilities along with excellent organizational and communication skills.
- Thorough knowledge of general office practices and procedures
- Considerable knowledge of office record keeping and reporting practices and procedures
- Knowledge of efficient utilization of office equipment including personal computer systems
- Knowledge of English, grammar, and composition; proficient with the MS Office Software programs including Outlook, Word, Excel and Power Point.
- Develop and maintain an effective database program for accountability of furnishings, supplies and other equipment.
- Ensure that Human Resources Department notices and documents are properly posted at City View Integrated Support Program.
- Organize meetings and take detailed minutes.
- Write and distribute email, correspondence memos, letters, faxes, and forms.
- Ability to type 40 wpm
Requirements
- A High School Degree or GED, plus a minimum of three (3) years of office experience.
- Bachelor’s Degree is a plus.
- Experience with and proven commitment to working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.
- Dependable and flexible
- Able to maintain a high level of client confidentiality.
- Excellent internal and external customer service skills and strong interpersonal skills
- Able to lift 20lbs.
Skills
- MS Office Software programs including Outlook, Word, Excel and Power Point
- English, grammar, and composition
- Data entry
- Multi-tasking
- Organizational skills
- Communication skills
- Office record keeping
- Reporting practices
- Office equipment utilization
- Database program development
- Meeting organization
- Minute taking
- Email and correspondence writing
- Typing 40 wpm
- Customer service skills
- Interpersonal skills
Location
- City View Integrated Support Program
Work Type
- Onsite
Experience Level
- 3 years of office experience
- Commensurate with experience
Education Level
- High School Degree or GED
- Bachelor’s Degree
Salary/Compensations
- $20/hr - $21.63/hr
Benefits
- Three comprehensive healthcare plans
- PTO accrual starting immediately, up to 30 days in the first year
- Educational benefit for tuition loan reimbursement, tuition costs, and textbooks
About the Company
- Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy.
- Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program.
- Other services include Health Home care management, behavioral health, and syringe exchange programs.
- A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho.
- For more information, visit www.housingworks.org
- Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
- This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”).
- Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU
Equal Opportunity
- Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
- Housing Works also does not request prior salary information during the hiring process.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.