Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Property Leads's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Property Leads's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Property Leads — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Property Leads — free, in seconds.
About the Role
As an Account Manager, you will own the customer relationship for its lifetime, focusing on retention, expansion, and building goodwill. Your primary goal is to ensure customers continue purchasing and increase their spend, with your book of business performance being a key metric.
Responsibilities
- Take the handoff from Sales at go-live, run onboarding, and get each customer to early results fast.
- Monitor account health (purchase frequency, lead quality feedback, support history, payment activity) and reach out before customers go quiet.
- Build goodwill by responding fast, telling customers the truth, following through, and advocating for them internally.
- Grow accounts through new markets and increased budget once the customer’s core concerns are resolved.
- When an account is at risk, overcome their objections and redirect them back to their original goal.
- Log every customer conversation, risk, and outcome in the CRM.
Requirements
- 3–5+ years owning a book of B2B accounts, with a measurable record of keeping customers and growing their spend.
- Experience owning a book of business and building genuine relationships with your book.
- Strong negotiation, objection handling, and de-escalation skills.
- Comfortable in a CRM and managing a pipeline.
- Lead-gen or other repeat-purchase experience is a plus.
- Experience with real estate investor, roofer, or very small-business customers is a plus.
- Experience as a real estate investor/agent or roofer is a plus.
Skills
- Negotiation
- Objection handling
- De-escalation
- CRM management
- Pipeline management
Location
- REMOTE | US
Work Type
- REMOTE
- Full-time
Experience Level
- 3-5+ years
Salary/Compensations
- Base Salary: $50,000 per year
- On target annual earnings of $86,000
Benefits
- Great company culture – a highly successful, small business, where people invest in helping each other grow
- Retirement plan with company match (401K)
- Medical, vision, and dental coverage
About the Company
- Property Leads delivers high-quality, motivated seller leads to real estate investors, and we’re expanding into home services.
- We’re a quiet but mighty start-up that participated in 50% of off-market home sales in the last 12 months.
- We move fast, we’re data-driven, and we care about results.
- Our customers are real estate investors and roofers/roofing companies running real businesses on our leads.
- When something breaks for them, it matters, and fixing it fast is how we grow.
- If you want to check the box on responding to a ticket without solving the problem, this isn’t the place.
- If you want to own real customer relationships and get on the phone to solve real problems, it is.