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About the Role
As Deputy Service Manager, you'll work alongside the Service Manager to lead a high-performing multidisciplinary team, ensuring services are safe, effective and responsive to local need. This 12-month opportunity offers the chance to make an immediate and meaningful contribution, helping to drive performance, support service improvement, develop colleagues and strengthen local partnerships. You'll play an important role in ensuring people using our service receive high-quality support while helping to shape innovative approaches that create lasting positive outcomes.
Responsibilities
- Lead a high-performing multidisciplinary team.
- Ensure services are safe, effective and responsive to local need.
- Drive performance and support service improvement.
- Develop colleagues and strengthen local partnerships.
- Ensure people using our service receive high-quality support.
- Shape innovative approaches that create lasting positive outcomes.
- Manage quality, governance and service improvement programmes.
- Inspire, motivate and develop others.
Requirements
- Experience leading teams within substance use, criminal justice, health or social care services.
- Strong operational and performance management experience.
- Ability to use data and insight to drive improvement.
- Experience building effective partnerships across organisations and systems.
- Commitment to developing people, services and communities.
- Ability to analyse data and translate insight into action.
- Excellent stakeholder engagement and partnership-building skills.
- Strong communication, influencing and decision-making skills.
- Must have the right to work in the UK.
- Interviews will be in person at our Kings Cross Office.
Skills
- Operational management
- Performance management
- Data analysis
- Stakeholder engagement
- Partnership building
- Communication
- Influencing
- Decision-making
Location
- Newham
Work Type
- Fixed Term Contract
- Full-time
Experience Level
- Experienced leader
Benefits
- 25 days annual leave plus bank holidays, rising to 30 days with service
- Paid weekly Wellness Hour (pro rata where applicable)
- Wellness Hub
- Employee Assistance Programme
- Contributory pension scheme
- Employee discounts and benefits platform
- Learning, development and leadership opportunities
About the Company
- At Change Grow Live, we believe that everyone deserves the opportunity to live a healthier, safer and more fulfilling life.
- Every day, our teams work alongside people facing some of life's most complex challenges, helping them build resilience, improve wellbeing and create positive futures.
- Guided by our values of Be Open, Be Compassionate and Be Bold, we deliver services that are built on evidence, rooted in communities and focused on achieving meaningful outcomes.
- We invest in our people because we know great services are delivered by great teams.
- We're building services that are: Built on evidence and compassion, Rooted in communities, Driven by innovation, partnership and continuous improvement, Focused on delivering better outcomes for the people we support.
Equal Opportunity
- This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.