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About the Role

The primary role of the Medical Support Specialist (MSS) is to provide supervision and oversight to individuals with high medical needs residing in a specialized residence. The MSS supports individuals in achieving personal outcomes, developing daily living skills, and ensuring their health and safety. This role also involves assisting with active treatment, goal planning, and community integration.

Responsibilities

Provides hands-on support and guidance to help individuals identify and achieve their personal life goals.
Ensures medical equipment is in working condition and communicates any issues promptly to management and nursing.
Advocates with and for the individuals supported in various situations.
Assists with continuity of care and provides support outside the facility as requested.
Provides continuous ongoing active treatment in accordance with federal guidelines and the individual's activity plan/schedule.
Works with individuals to teach them new life skills.
Collaborates with individuals and the interdisciplinary team to develop service plans that aid in achieving personal life goals.
Assists individuals to overcome barriers and challenges in establishing and maintaining relationships and valued social roles.
Documents service provision, daily notes, and other information accurately.
Provides positive behavior support as necessary.
Promotes the health and safety of individuals.
Prevents, recognizes, and reports abuse toward individuals.
Tracks and documents community integration and outings.
Ensures all required documentation is completed and processed appropriately, in a timely manner, and meets quality and compliance thresholds.
Performs other duties as assigned.
Communicates in a respectful manner with all people.
Complies fully with confidentiality policies.
Meets all safety training requirements and adheres to safety policies.
Coordinates, supports, attends, and participates in all required events/meetings/reviews/committees.
Meets all job requirements and stays in compliance.
Adheres to FREE’s standard of ethical behavior.

Requirements

Minimum of six (6) months of experience providing services and direct supports to people with disabilities required.
Valid CPR/FA and SCIP certifications required (provided upon hire if needed).
Valid AMAP certification required (must obtain within 120 days of hire).
Proficient computer skills preferred.
Proficient writing skills with grasp of basic grammar and spelling.
Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential.
Must be efficient, well organized, and have excellent communication skills.
18 years of age or older.
No convictions for crimes that preclude a person from working with members of a vulnerable population.
Valid driver’s license and satisfy criteria to be an agency driver required.

Skills

Medical equipment oversight
Advocacy
Continuity of care
Active treatment
Life skills training
Service plan development
Relationship building
Documentation
Positive behavior support
Health and safety promotion
Abuse prevention and reporting
Community integration tracking
Computer proficiency
Writing proficiency
Teamwork
Communication skills
Organization
Efficiency

Location

In-person
Travel between FREE and community locations required

Work Type

Full-time

Experience Level

Minimum of six (6) months of experience providing services and direct supports to people with disabilities
Experience with high medical needs programs preferred

Education Level

High School Diploma or equivalent required

About the Company

Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury.
It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities.
FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Equal Opportunity

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic.
In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations.
This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.
Family Residences and Essential Enterprises’ affirmative action efforts related to protected veterans and individuals with disabilities are set out and described in our affirmative action plan for protected veterans and individuals with a disability.