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About the Role

Profitero+ is seeking a Commercial Analytics Manager to lead the scoping, delivery, and success of custom analytics solutions for clients. This client-facing role involves understanding client needs, shaping solutions, managing projects, and improving reporting processes.

Responsibilities

Partner with clients and stakeholders to capture requirements during scoping.
Represent analytics capabilities in sales, renewal, and expansion conversations.
Lead discovery and scoping discussions for custom analytics opportunities.
Support proposals, RFPs, and client presentations.
Build strong relationships with clients and internal stakeholders.
Surface recurring client requests, themes, and trends to inform solution design.
Manage client and internal expectations, communicating trade-offs and addressing scope creep.
Act as the primary point of contact for Account Managers on delivery challenges and maintenance issues.
Bridge the gap between Account Management and Analytics, translating business requirements to technical requirements and vice versa.
Help clients define business questions and objectives, translating them into clear requirements for Statements of Work (SOWs).
Draft SOWs and commercial proposals for review.
Define project scope, deliverables, assumptions, and timelines.
Partner on technical effort estimation and project pricing.
Ensure proposed solutions are achievable, scalable, and aligned with delivery capability.
Identify and address commercial, operational, and delivery risks.
Own the project plan and timeline for each engagement, tracking milestones, dependencies, and risks.
Own project setup and maintenance in Asana (or equivalent), keeping timelines and status current.
Check in regularly with analysts on task-level status, flagging slippage early.
Ensure a smooth transition from solution design through to delivery.
Maintain quality and consistency across custom analytics engagements.
Continuously improve processes, standards, and the overall client experience.

Requirements

Proven project or programme management experience, coordinating multiple concurrent projects from kickoff through delivery.
Excellent organizational skills, with strong attention to timelines, dependencies, and deliverables across a portfolio of work.
Strong interpersonal and communication skills; able to manage competing stakeholder expectations, push back constructively, and defuse tension.
Comfortable acting as a translator between commercial/business teams and technical teams.
Experience working directly with clients and senior stakeholders.
A commercial mindset, with the ability to balance client value, delivery feasibility, and business objectives.
Experience managing multiple stakeholders and priorities in a fast-paced environment.
Ability to bring structure and clarity to complex or ambiguous business challenges.
Experience working in agile project delivery tools (Jira, Asana, or similar).

Skills

Project management
Data analytics
Consulting
Agile project delivery tools (Jira, Asana, or similar)
PMP, PRINCE2, Agile/Scrum certification or equivalent practical project management experience
Insights
Client success
Category management
Dashboards
KPIs
Reporting concepts
Sales processes
RFPs
Commercial proposal development
Retailer performance metrics
Category performance metrics
Digital shelf performance metrics
Consumer goods industry
Retail industry
eCommerce industry
Digital shelf analytics
Market intelligence

Location

Winnersh Triangle, Reading, UK

Work Type

Hybrid

Experience Level

Manager

Benefits

An inclusive workplace that promotes diversity and collaboration
Access to ongoing learning and development opportunities
Competitive compensation and benefits package
Flexibility to support work-life balance
Comprehensive health benefits for you and your family
Generous paid leave and holidays
Wellness program
Employee assistance

About the Company

Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide.
We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy.
Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.
Come and be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Equal Opportunity

At Profitero+, we are proud to be an equal opportunities employer.
We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process.
If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.