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About the Role
Assist the General Manager with day-to-day operations, business strategy execution, and departmental management within the senior living residence. Act on behalf of the General Manager in their absence and participate in manager on duty rotations and emergency responses. Flexibility and willingness to travel to other Amica residences are critical.
Responsibilities
- Assist the General Manager with management of day-to-day operations.
- Help with the execution of business strategies, plans and programs.
- Oversee one or more departments based on business needs (e.g., wellness and care, culinary, maintenance, administration, life enrichment).
- Act on behalf of the General Manager in their absence.
- Participate in the manager on duty rotation.
- Respond to emergencies.
- Travel to other Amica residences to gain experience and provide assistance.
- Collaborate with other department leaders on business objectives.
- Learn, assist with achieving, and report on the residence’s budget.
- Support the recruitment process, including posting, prescreening, selection, and onboarding.
- Conduct tours of the residence for families, potential residents, and the public.
- Identify and solve concerns from residents, families, and team members.
- Support adherence to company policies, programs, procedures, and best practices.
Requirements
- Three to five years of proven leadership success of a minimum of one department in a senior living residence leading teams with strong customer focus.
- Ability to work flexible hours, including some evenings and weekends.
- Willingness to travel as required.
Skills
- Excellent interpersonal skills
- Ability to motivate and collaborate
- Superior oral, written and listening communication skills
- Demonstrated ability to develop others and mentor career growth
- Ability to provide effective, constructive feedback
- Experience with creating developmental/performance improvement plans
- Demonstrated follow-through
- Strong financial acumen
- Understanding of metrics
- Ability to create strategies aligned with organizational plans
- Ability to deliver on measurable objectives
- Independent, self-starting leadership
- Ability to excel in a team environment
- Demonstrated passion and drive for improvement
- Cantonese speaking preferred
Location
- Amica Unionville
Work Type
- Full Time
Experience Level
- Associate
Salary/Compensations
- $72,000 - $95,000
Benefits
- Comprehensive health, dental, and vision coverage
- Retirement plan contributions
- Disability coverage
- Employee wellness programs
- Generous annual vacation entitlement
About the Company
- Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, offering Independent Living, Assisted Living, Memory Care, and Long Term Care options.
- We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.
- At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other.
- We celebrate diverse perspectives, lived experiences, and are committed to fostering an inclusive environment where everyone feels they belong.
- We are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action.
- We remain committed to creating workplaces that reflect the communities in which we operate.
Equal Opportunity
- We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.
- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.