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About the Role
We are seeking a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation. Individuals with experience in the Retail and Hospitality industry are found to be very successful in this role.
Responsibilities
- Be the professional face of our clients
- Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction
- Act as point of contact for our Clients
- Provide an outstanding level of customer service on behalf of our clients and company
- Advise all existing customers with their needs and enquiries, ensuring their questions are answered appropriately
Requirements
- Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate
- Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc.
- Excellent Communication Skills
- Professionalism
- Must thrive working in a fast paced, vibrant environment
- Fast learner who can retain information
- Confident, outgoing and approachable
- Capable to work under pressure & meet deadlines
- Strong customer service skills whilst being assertive and polite
Skills
- Customer Service
- Client Relations
- Brand Representation
- Communication Skills
- Professionalism
- Customer service skills
Location
- NYC area
Work Type
- ENTRY LEVEL POSITIONS OPEN
- full-time
Experience Level
- ENTRY LEVEL
Salary/Compensations
- 35K-50K ANNUAL
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Signing bonus
About the Company
- We are working with an internationally recognized client who are leaders in their industry.
- Based in the NYC area, we are a fast expanding marketing firm