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About the Role
The Operations Assistant serves as the initial point of contact for students, teachers, families, vendors, and visitors, ensuring a timely, professional, and welcoming response to all inquiries. This role is crucial for maintaining smooth school operations and supporting the school community.
Responsibilities
- Serve as the primary contact for all school constituents via phone, email, and in person.
- Manage the collection and tracking of student, personnel, and school information, including fees and forms.
- Direct vendors to appropriate delivery locations.
- Support school events and activities.
- Manage incoming and outgoing mail.
- Handle visitor management.
- Provide other administrative support as assigned.
Requirements
- Ability to communicate effectively with strong interpersonal skills.
- Organized with the ability to maintain key systems for mail, deliveries, and student documentation.
- Strong time management skills with the ability to handle multiple tasks and meet deadlines.
- Ability to maintain a calm, professional demeanor under pressure.
- Able to lift and move packages up to 30 lbs.
Skills
- Bilingual language skills preferred
- Spanish-speaking skills strongly preferred
Location
- Boston
- Camden
- New York City
- Newark
- Rochester
Work Type
- Full-time
Education Level
- Bachelor’s degree preferred
Salary/Compensations
- $16.50 - $21.54 per hour
Benefits
- Generous paid time off (sick time, paid holidays, ~10 weeks of paid breaks)
- Extensive training and development
- Comprehensive health, dental, and vision insurance plans
- Pre-tax flexible spending accounts (FSA, DCFSA)
- Health savings accounts (HSA)
- Financial planning resources
- 403(b) retirement savings program with employer match
- Paid leave of absence options (parental, medical, disability)
- Mental health and counseling support
- Wellness benefits
About the Company
- Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities.
- We are committed to closing the college completion gap and preparing every student for college and beyond.
- Our students consistently exceed national benchmarks.
- We invest deeply in our educators, offering weekly coaching, feedback, and professional development.
- We believe that a supportive and welcoming environment helps our students, staff, and community thrive.
- We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve.
- Our organization values respect and open dialogue on important topics that shape our school culture.
Equal Opportunity
- Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions.