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About the Role
We are seeking an experienced Account Manager to lead cross-functional teams and manage client relationships for experiential marketing campaigns. This role requires strong project management, client communication, and event planning skills.
Responsibilities
- Lead daily client interactions and serve as the main point of contact.
- Build strong, lasting client relationships and act as a trusted advisor.
- Lead client meetings, create agendas, and deliver client-facing notes.
- Identify opportunities to upsell offerings and grow accounts.
- Oversee all aspects of campaign planning, from concept to execution.
- Lead the development and refinement of campaign strategies and presentations.
- Contribute creative ideas and solutions in brainstorming sessions.
- Create and deliver client presentations showcasing strategies, results, and recommendations.
- Provide day-to-day leadership and clear communication to cross-functional teams.
- Delegate tasks, manage team performance, and ensure milestones and timelines are met.
- Schedule internal meetings and send clear recaps.
- Delegate research and support tasks to junior team members.
- Prepare and maintain project status reports, proposals, and client deliverables.
- Manage project documentation, work-back timelines, and Asana.
- Manage project budgets and timelines for efficient resource allocation.
- Regularly report on project status and financials to clients and agency leadership.
- Lead the logistical planning of events, site visits, and onsite support during activations.
- Serve as the onsite lead for client management and logistics.
- Anticipate client needs and manage expectations during activations.
- Support senior account leads onsite on large-tier, complex projects.
- Analyze campaign performance data and provide insights for future improvements.
- Lead the creation of post-event marketing tools such as metrics reports and case studies.
Requirements
- Bachelor's degree required.
- 4+ years of proven professional work experience.
- 2+ years of project management experience.
- 2+ years of account management experience.
- Past event experience required.
Skills
- Client communication
- Cross-functional leadership
- Project management
- Event planning
- Experiential marketing
- Agency experience
- Production experience
Experience Level
- Mid-level
- 4+ years professional experience
- 2+ years project management
- 2+ years account management
Education Level
- Bachelor's degree