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About the Role
Our mission is to transform the NHS through data, and our operations team makes that possible by giving our people the support and infrastructure they need to focus on high-impact work. We are looking for an Operations Coordinator to join our operations team on a fixed-term basis for 12 months. You will work alongside our existing Operations Coordinator, with a focus on recruitment, HR administration, board and leadership support and the office and workplace experience. This is a role for an experienced professional who can hit the ground running, keep a busy hiring pipeline moving, and be a friendly, reliable point of contact for the whole team.
Responsibilities
- Coordinate recruitment campaigns day to day, working closely with another Operations Coordinator, who shares the load during peak hiring periods.
- Post adverts, track applications, initial screening against agreed criteria, schedule interviews and keep hiring managers on track.
- Be the main point of contact for candidates, sending timely, professional correspondence at every stage.
- Prepare offer letters and request references.
- Coordinate recruitment for our annual internship programme, from launch through to offers.
- Ensure new starters have a smooth first day, from equipment and desk setup to induction scheduling.
- Ensure all team members are up to date with mandatory training and certifications, track completion, chase outstanding training and keep training records accurate.
- Maintain accurate absence and annual leave records.
- Manage the admin for leavers, including offboarding and exit paperwork.
- Keep the office a high-standard environment, including supplies, vendors and liaison with the landlord and building services.
- Coordinate team lunches, social events and company-wide meetings.
- Be the friendly face of the office for visitors and deliveries.
- Help maintain health and safety standards, including fire safety, first aid coordination, DSE workstation assessments and COSHH.
- Track actions arising from risk assessments and keep health and safety records up to date.
- Keep our shared drive (SharePoint) organised and ensure the team follows our naming conventions.
- Centralise and track office-related contracts, flagging renewal dates well in advance.
- Help draft and distribute company-wide updates.
- Schedule board meetings, collate and circulate board packs, take minutes and track actions to completion.
- Attend the weekly leadership team meeting as needed, taking notes and tracking actions.
- Act as a flexible resource for BD and marketing initiatives.
- Support our ISO certifications, including maintaining evidence and documentation and preparing for internal and external audits.
Requirements
- Solid background (5 years or more) in an office, operations, HR admin or recruitment coordination role.
- Experience in a consultancy or professional services firm is a strong advantage.
- Experience coordinating recruitment and managing several live campaigns at once.
- Comfortable picking up established processes quickly and adding value from the first few weeks.
- Thrives in a boutique, growing team and enjoys the variety of wearing many hats.
- Highly organised, able to keep track of candidates, contracts, supplies and health and safety dates simultaneously.
- Discreet and clear communicator, writes friendly, professional emails and handles confidential information with good judgement.
- Comfortable picking up new tools easily, from applicant tracking to SharePoint.
- Enjoys working with the team in person.
Skills
- Recruitment coordination
- HR administration
- Board and leadership support
- Office and workplace experience
- Candidate experience management
- Onboarding logistics
- Training administration
- Absence and leave record maintenance
- Leaver administration
- Office environment management
- Event coordination
- Visitor and delivery handling
- Health and safety compliance
- Information architecture
- Contract administration
- Internal communications
- Board administration
- Meeting minutes and action tracking
- Business development support
- Marketing support
- ISO certifications support
- Audit preparation
- Applicant tracking software
- SharePoint
Location
- London
Work Type
- Contract
- Temp
- Hybrid
Experience Level
- 5 years or more
Salary/Compensations
- £43,500 / year
Benefits
- Discretionary annual bonus
- Regular training
- 25 days annual leave (plus bank holidays), pro rata for the length of the contract
- Comprehensive pension plan
- Optional private health insurance scheme
- Cycle to work scheme
About the Company
- Our mission is to transform the NHS through data.