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About the Role
The Clerk IV provides administrative, payroll, and records support to the University of Massachusetts Police Department (UMPD). This role involves managing overtime assignments, maintaining police records, preparing documents, and assisting staff and the public, ensuring accuracy, confidentiality, and compliance with established policies and procedures.
Responsibilities
- Performs UMPD payroll and overtime functions, including processing payroll transactions, tracking assignments, maintaining records, verifying reports, and ensuring compliance with campus policies.
- Prepares invoices for outside-detail, construction, and campus event overtime, coordinating with companies and campus departments for timely billing and payment.
- Serves as a liaison with the University Payroll Office to resolve issues and clarify procedures.
- Ensures appropriate and timely payment for employees on protected leaves and completes/coordinates required Workers’ Compensation documentation.
- Updates computer attendance and payroll system based upon tri-annual shift bids.
- Hires, trains, and functionally supervises 1–2 student employees and completes student hiring paperwork.
- Collects, reviews, processes, and maintains criminal records, accident reports, trespass paperwork, citations, and other related documentation.
- Ensures trespass paperwork is completed and processed appropriately and distributes information to the appropriate departments and offices.
- Receives requests for information related to criminal and traffic matters from authorized individuals and organizations.
- Retrieves, reviews, and redacts records in accordance with applicable public records laws and established guidelines.
- Submits records to supervisors for review and approval when required and provides information for non-routine requests.
- Maintains confidentiality and awareness of CORI information and regulations regarding dissemination of information.
- Completes background checks and compiles necessary data for State and Federal law enforcement agencies.
- Maintains and destroys records in accordance with applicable state laws, regulations, and established guidelines.
- Maintains the department’s daily/Clery Crime Log, Clery Crime database, annual Clery activity file, and department website.
- Assists with the preparation, design, and publication of the University's Annual Security Report.
- Attends training to maintain knowledge of Clery Act requirements, compliance standards, and regulatory changes.
- Serves as the departmental liaison with other departments, providing administrative and clerical support.
- Assists visitors, receives packages and documents, answers phones and emails, and provides office coverage.
- Performs related duties as assigned or required.
- Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
- Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
- Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with law and University policy.
- Contributes toward creating a positive and respectful workplace.
- Uses access to sensitive and/or not yet public University related information only in the performance of responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Requirements
- High school diploma or equivalent.
- Three (3) years of experience to include office work and computer skills.
- Supervision experience.
- Working knowledge of Microsoft Office, including Word and Excel, and general office practices.
- Demonstrated proficiency with computer-based information, records management, documentation, tracking, and timekeeping systems, with the ability to learn and effectively use new software applications.
- Ability to accurately work with figures, maintain records, and meet established deadlines.
- Strong oral, written, and interpersonal communication skills, with the ability to work effectively with the public, coworkers, staff, and a diverse group of individuals.
- Strong organizational and time-management skills, including the ability to prioritize work, manage changing workloads, work independently, and complete assignments.
- Sound judgment and discretion when handling confidential information and following applicable laws, regulations, and guidelines.
- Accurate typing, attention to detail, and effective recordkeeping skills, including maintaining files and preparing reports.
- Knowledge of rules, regulations, policies, procedures, standards and guidelines governing a Police Department.
Skills
- Microsoft Office
- Word
- Excel
- Computer-based information systems
- Records management
- Documentation
- Tracking systems
- Timekeeping systems
- Typing
- Recordkeeping
- Report preparation
Location
- Amherst
Work Type
- Full Time
- Onsite
Experience Level
- Three (3) years of experience
- Supervision experience
Education Level
- High school diploma or equivalent
- Associate’s degree in business
Salary/Compensations
- Pay Grade: USA/MTA Grade 13
About the Company
- The University of Massachusetts Police Department (UMPD) is part of Student Affairs & Campus Life.