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About the Role
Assist shift supervisors and department directors in the day-to-day functions of the department. Maintain a high level of quality by training, supporting, supervising, and interacting with department team members. Ensure all schedules are assigned and completed daily. Set a positive example through professional interactions.
Responsibilities
- Deliver quality customer service by providing one-on-one attention to detail.
- Provide assignments and assistance to team members.
- Demonstrate proper use of personal protective equipment.
- Relieve shift supervisor in times of absence.
- Adjust or cover schedules during times of short staffing.
- Ensure team members maintain set standards by conducting quality assurance surveys.
- Monitor and report any equipment issues or shortages.
- Conduct customer and patient surveys.
- Interact with patients/customers in an appropriate manner in relation to age-based competencies.
- Perform other duties as assigned by supervisor or director.
Requirements
- 1 year of previous housekeeping lead/supervisory experience is preferred.
- Willing to train.
Skills
- Customer service
- Teamwork
- Professionalism
Location
- Austin, TX
Work Type
- Full-time
- Onsite
Experience Level
- 1 year of previous housekeeping lead/supervisory experience preferred
Salary/Compensations
- $18.25 per hour
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
About the Company
- TouchPoint Support Services, as part of Compass Healthcare, cares deeply for people, builds belonging, and serves with detail, quality, and excellence to set the stage for healing.
- Our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S.
- From meals to facilities to patient support, our work creates moments that matter.
- We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- Touchpoint maintains a drug-free workplace.
Equal Opportunity
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.