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About the Role
AB InBev is seeking a driven and ambitious individual to join their Planning team in London. This role is crucial for ensuring customers receive timely support and offers a valuable opportunity to gain experience in planning, logistics, customer service, and operations within a leading brewing company.
Responsibilities
- Coordinate daily service activities, including planning and coordinating service calls and installations.
- Plan and optimize engineer schedules using planning and diagnostic tools.
- Ensure efficient and professional handling of service requests and installations by working with internal teams and key customers.
- Solve problems and find practical solutions when plans change or unexpected issues arise.
- Monitor outstanding work, service levels, and key performance indicators.
- Collaborate with sales, sales intelligence, engineers, customers, and external partners.
- Identify and suggest improvements to processes to make them simpler, faster, and more effective.
- Learn and develop skills in planning, operations, customer service, and data analysis.
Requirements
- Organized, customer-minded, and proactive.
- Ability to solve problems and work with different people.
- Willingness to learn and take ownership.
- Comfortable managing different priorities and thinking on your feet.
- Ability to assess situations, make practical decisions, and find solutions.
- Ability to communicate confidently and build positive relationships.
- Comfortable working with data; Excel experience is a plus.
- Ability to stay calm under pressure and adapt when priorities change.
- Curious and eager to learn, taking feedback on board.
- Experience or qualifications in planning, logistics, customer service, operations, or a similar field are a plus but not essential.
Skills
- Planning
- Logistics
- Customer Service
- Operations
- Data Analysis
- Excel
Location
- London
Work Type
- Full-time
Experience Level
- Entry-level
- 1-2 years of experience
Education Level
- Recent graduate
Benefits
- Benefits for physical and mental health
- Competitive parental leave
- Pension double contributions
- 25 days holidays per year
- Employee benefits (travel insurance, gym memberships, discounted services, dental, etc.)
- A beer allowance
- 2 volunteer days a year
- Global Bonus
- WPA Private Medical Care
- 26 weeks paid leave for primary caregiver
About the Company
- AB InBev is a leading brewing company focused on brewing loved beers and building brands consumers love.
- The company values ownership, ambition, and action, empowering employees to dream big, lead change, and create a lasting legacy.
- They seek relentless problem-solvers who take accountability, embrace challenges, and achieve bold goals through resilience and hard work.
- AB InBev is proud to be part of a collective, global history of beer, making over 500 iconic brands.
- They foster a dynamic culture with open communication, collaboration, and candor.