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About the Role
Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. This remote position offers a career in clinical and sales support, focusing on innovative medical technologies and patient-centric solutions. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Responsibilities
- Provide technical, educational, and sales support for Coronary Renal Denervation (CRDN) business units, with an emphasis on supporting CathWorks FFRangio.
- Assist with the implementation of the sales strategy for CRDN business units.
- Support the regional CRDN sales strategy as directed by the National Sales Director, collaborating with sales representatives and managers to achieve business plans.
- Potentially assume primary responsibility for sales if no other sales representative is assigned to the business unit.
- Represent Medtronic during procedures and implants, providing troubleshooting and technical assistance.
- Respond to technical inquiries via telephone and research solutions for product selection and technical questions.
- Educate and train physicians, hospital personnel, and office staff on technical matters related to products and pacing through various training formats.
- Assist in educating and training new Clinical Specialists and sales representatives.
- Provide training and resources for hospital staff to enable them to conduct internal training ('train the trainer').
- Complete necessary documentation and customer service calls during/following cases.
- Update sales representatives on cases and immediately notify them of issues requiring follow-up.
- Serve as an effective Medtronic representative to physicians and support staff regarding products, service, and support.
- Maintain current knowledge of CRDN, Medtronic programs, products, services, and competitive products.
- Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
- Perform other related duties as assigned.
Requirements
- Must reside within the territory and drive to multiple accounts throughout the region.
- A valid driver's license is essential.
- Must be able to travel up to 70% of the time within regions.
- Must be able to drive approximately 80% of the time within assigned territory.
- Must have a valid driver's license and active vehicle insurance policy.
- Driving record will be reviewed and considered as part of the application.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
- Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).
Skills
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
- Strong project management skills and experience coordinating and executing marketing programs.
- Excellent interpersonal, written, and verbal communication skills.
- Excellent work ethic.
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
- Excellent customer service skills and problem resolution skills.
- Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
- Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
- Ability to effectively use a mobile phone, PC, keyboard and mouse.
Location
- Remote
- Field-based
- Regional
Work Type
- Remote
- Field-based
- Full-time
Experience Level
- 11 years clinical or sales experience in healthcare (with High School Diploma)
- 9 years of clinical or sales experience in healthcare (with Associate Degree)
- 7 years of clinical or sales experience in healthcare (with Bachelor's Degree)
- Relevant industry, healthcare, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
Education Level
- High School Diploma
- Associate Degree
- Bachelor's Degree
Salary/Compensations
- $120,000 - $120,000
- Eligible for a Sales Incentive Plan (SIP)
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
- Rooted in our long history of mission-driven innovation, our medical technologies open doors.
- We support your growth with the training, mentorship, and guidance you need to own your future success.
Equal Opportunity
- It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
- Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.