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About the Role
The IT Business Systems Analyst leads the analysis of business problems, develops requirements, and contributes to product design. This role applies advanced knowledge to complex work, supports project and operations teams through skills sharing and mentoring, and implements solutions to complex problems.
Responsibilities
- Collection, analysis, and documentation of business requirements, needs, and features.
- Contribution to solutioning discussions.
- Translation of business needs and features into developer-consumable functional and non-functional requirements.
- Working closely with cross-departmental staff to understand system usage for business functions.
- Performing functional analysis and design, defining and documenting detailed business requirements.
- Writing detailed functional and non-functional specifications or user stories for system development or modification.
- Creating use cases for testing and working with quality assurance resources to ensure requirement understanding and test strategy traceability.
- Providing technical documentation and analysis.
- Assisting with or contributing to user training.
- Supporting end users during the transition to the maintenance period.
- Analyzing how existing systems can be improved to better support business functions.
- Working with vendors and cross-business unit staff to deliver new systems and technology solutions.
- Supporting system upgrades and maintenance after implementation during the warranty period.
Requirements
- Degree in a related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience.
- Minimum of 5+ years of experience in a business analysis role.
- Strong understanding of business principles and experience with a broad range of different types of business functions.
- Strong understanding of general IT project methodologies, processes, and practices.
- Demonstrated analytical and problem-solving skills that rely on a structured approach.
- Experience with requirements gathering and documentation of functional and non-functional specifications.
- Clear and concise communication, both written and verbal, appropriate for the audience.
- Excellent interpersonal skills and ability to work effectively in a team environment.
- Ability to adapt to change and perform effectively under pressure.
- Demonstrated ability to work both individually and as part of a team.
- Ability to plan and organize own work.
- Initiative and attention to detail.
Skills
- Fundserv
- Wealth
- UNITRAX
- Univeris
Location
- Hybrid
Work Type
- Permanent
- Full Time
Experience Level
- 5+ years of experience in a business analysis role
Education Level
- Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience
Salary/Compensations
- $62,800 - $104,700 annually
Benefits
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit.
- Time Off: In addition to regular vacation and personal days, a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts.
- Emphasis on Community: Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
About the Company
- We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
Equal Opportunity
- We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.