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About the Role

Hydro One is seeking a professional to work closely with line of business stakeholders to influence and address their use of technology to improve processes. This role will take an active part in managing complex technology projects throughout their full lifecycle, providing leadership, guidance, and technical expertise.

Responsibilities

Work closely with stakeholders to integrate diverse requests for technology changes relative to strategies and objectives.
Evaluate options and synthesize optimal specifications and timely plans for enhancements to the technology platform.
Coordinate stakeholders to create consensus on requirements which will be translated into business applications.
Facilitate documentation of requirements and ensure projects remain aligned to business strategies.
Manage staff engaged in the development and implementation of complex projects.
Plan, schedule, assign work, provide guidance, and check work to maintain quality, accuracy, and productivity.
Manage staffing needs, interview/selection process, staff development, and adherence to HR/Corporate policies.
Administer department budget, monitor work progress and quality, and conduct performance reviews.
Take an active role in complex multi-year projects aimed at implementing new functions and system evolution.
Manage several small to mid-size projects while estimating, planning, and overseeing programs implemented by others.
Help create and support implementation of Project Management best practices within the Program Management Office.
Lead and coordinate the review and evaluation of proposals.
Negotiate contracts with external stakeholders and manage contract changes, project change orders, work schedules, and requirements changes.
Manage and maintain project plans, develop action plans for issues, and track risk mitigation plans.
Review project and project status documentation for integrity, accuracy, and timeliness.
Report on project status and metrics including progress, earned value metrics, baseline, forecast and actual dates, costs, and scope.
Create and maintain a project library and coordinate the collection and filing of project documentation.
Manage and motivate staff and contractors on projects to deliver results within budget and schedule.
Negotiate and influence behavior of vendors and service providers to achieve desired results.
Communicate and translate Hydro One Strategies and direction to staff, contractors, and vendors.
Build team alignment amongst staff, contractors, and vendor personnel.
Demonstrate business acumen by translating technical options into business objectives.
Resolve technical, business, and personnel issues; escalate unresolved issues to supervisors.
Set appropriate expectations, priorities, and context for subordinates.
Work with subordinates to set an effective framework of policies and procedures.
Ensure compliance with all legal and regulatory requirements and corporate policies.
Establish a two-way working relationship with subordinates to solicit their views and establish continuous improvement opportunities.
Contribute to the development and implementation of a staffing strategy for the Operations Technology Department.
Develop and mentor subordinates and implement strategies to ensure smooth succession.
Ensure staff is capable and willing to produce the desired output.
Assess staff capability to do the required work now and in the future.
Conduct staff performance reviews to improve staff effectiveness.
Provide staff with appropriate knowledge, skills, information, work procedures, and equipment to facilitate responsible behavior.
Provide a work environment and facilities where health and safety incidents are minimized.
Provide a work environment that supports and values diversity and is free from harassment.
Ensure subordinates comply with all legal and regulatory requirements, corporate policies, and generally accepted practices.

Requirements

At least 10 years experience and track record of managing and delivering technology projects over the full project life-cycle.
Strong knowledge and experience with application software packages and network/telecommunication and hardware solutions.
Strong knowledge and experience with the unique aspects of critical real-time applications.
Experience with Electricity Transmission and Distribution Operations would be an asset.
Requires experience related to business planning and budgeting, work program development and prioritization, business case approval processes and policy development.
Requires a knowledge of business writing for the preparation of business planning documents, presentations, business case approval documents, briefing materials, etc.

Skills

Team leadership ability
Client service orientation
Excellent communication and facilitation skills
Initiative
Team player
Business Focus
Demonstrated leadership and managerial competency
Ability to achieve consensus
Demonstrated interpersonal skills
Strong IT and business acumen
Strategic business thinking

Location

Toronto

Work Type

Regular

Experience Level

10+ years

Education Level

BA or BSc in Computer Science, Engineering or other equivalent education

Salary/Compensations

$110,500.00-143,000.00 / year

Benefits

Extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability.

About the Company

Hydro One is the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers.
Has a long history in the industry with roots dating back over 110 years to 1906.
Focused on providing exceptional customer service and building safe communities.
Recognized by Forbes in its list of Canada’s Best Employers for 2026.
Employer of the year 2026.

Equal Opportunity

Hydro One seeks to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.