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About the Role
Support the General Manager in the successful running of the gym and deputise in their absence. You will be passionate about fitness and keen to embrace our members, our teams and embed our culture. You will embody our company values, supporting and encouraging others to do the same.
Responsibilities
- Responsibility for member engagement by leading in-gym service offering to drive member satisfaction scores.
- Line management and leadership of fitness trainers, engaging and motivating them.
- Ownership of Group Exercise offering by developing the class timetable and upskilling the team.
- Bring a result-driven mindset with a keen interest in driving the commercial performance of the gym.
- Ensure high operational standards on site through effective management of cleaning and maintenance procedures, including liaising with 3rd party suppliers.
- Ensure full compliance to company Health & Safety policies and completion of daily, weekly, and monthly checks.
- Support the GM with onsite admin tasks including rotas, time tracking, and security checks.
- Act as a keyholder for the gym in support of the GM, being a point of call in emergencies.
- PT in the gym around employed hours, managing own time and business, retaining 100% of earnings with no annual license fee.
Requirements
- Passion for health, fitness, well-being, and all-round excellence.
- Thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience.
- Unwavering commitment to understand the expectations of members.
- Ability to work within compliance parameters whilst delivering the highest service levels possible during the day-to-day running of the gym.
- Proven track record of success and eager to bring a winning attitude.
- Level 2 qualified Fitness Instructor or currently studying for the qualification.
Location
- London Oxford Street
Work Type
- Flex contracts available
- Full-time
Education Level
- Level 2 qualified Fitness Instructor
Benefits
- Paid contractual benefits such as holiday (Inc Bank Holidays) and company sick pay.
- In-house development opportunities and support with career adventure.
- Company save as you earn share plan.
- Flexibility & freedom – discussions around working flexibly are welcomed.
- Discounts with ‘MY PT Hub’, ‘Fit Pro’, ‘Financial Fitness’ and leading training providers.
- Company pension scheme.
- Online social communication and engagement platform with access to benefits and discounts.
- Options for season ticket loans.
- Employee Assistant Programme supported by Wellbeing hub.
- Cashplan Healthcare Scheme.
- Free gym membership for yourself and a friend or family member.
About the Company
- The Gym Group is the best in the industry with strong, embedded values and an easy-going culture that puts people first.
- The Gym Group is the lowest cost nationwide 24/7 Gym with over 230 gyms and counting.
- The company is fun, welcoming, engaging, and inclusive, challenging limits and pushing to impact positive change.
- The mission is to break down barriers to fitness for all.
- Ranked #1 in the industry for values, culture, and people.
- Recognised as a Top 50 place to work in the UK (2022).
- Retained GOLD in Investors in People award for 6 years and silver in wellbeing last year.
- Recognised as a disability confident and inclusive employer.
- Offers opportunities for development and growth with support for success.
- Undertaken huge digital projects with plans to remain innovative, creative, and agile.
Equal Opportunity
- Actively encourage applications from a diverse demographic.
- Passionate about culture and value alignment.
- Flexible working arrangements are available; discuss requirements during the process.