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About the Role
Join Hollywood Bowl Group as a Facilities Team Member, where you will maintain high standards of our centres, ensure lanes are in full operation, and liaise with customers about any faults they experience. You will be trained on everything you need to know, with a thorough induction and ongoing development opportunities.
Responsibilities
- Maintain high standards of our centres
- Ensure our lanes are in full operation
- Liaise with both the team and the customers about any faults they experience while at the centre
- Maintain our equipment and centre to the highest standards
Requirements
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach
Skills
- DIY
- General maintenance
- Customer service
- Communication
Work Type
- Full-time
Benefits
- Opportunity to earn an extra 50p per hour, paid monthly
- Access to apprenticeship programmes
- Access to in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development
- Opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme (counselling, life coaching, CBT, Mental Health First Aiders)
- Financial long service awards
- A £15 donation to Barnardo’s upon induction completion
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
About the Company
- Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
- Operates over 75 centres across the UK and 15 centres in Canada under the Hollywood Bowl, Putt & Play and Splitsville brands.
- Ambitious market leaders in experiential family entertainment.
- Continues to expand its estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
Equal Opportunity
- At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities.
- Individual differences and the contributions of all employees are recognised and valued.
- We believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.