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About the Role
Goodwill Greater New York and Northern New Jersey (GWNYNJ) is seeking a Thrift Store Sales Specialist to deliver excellent customer service while supporting daily retail operations. The Specialist assists customers, processes transactions, maintains store cleanliness, and ensures a positive shopping experience, all while supporting Goodwill’s mission.
Responsibilities
- Greet and assist customers promptly.
- Support donors and direct them to the designated donation drop-off area.
- Regularly restock merchandise onto the sales floor, ensuring compliance with visual standards.
- Promote Goodwill’s Rewards and Round-Up programs.
- Process sales transactions quickly and accurately.
- Resolve customer concerns and escalate issues as needed.
- Maintain a clean and organized sales floor, fitting rooms, and checkout area.
- Follow store policies, including safety guidelines and occupancy limits.
- Operate the register and thank customers for their purchases.
- Monitor store entry and enforce safety measures if assigned.
- Perform other duties as assigned to support the store team and broader organizational goals.
Requirements
- Flexibility in availability is essential to meet business needs.
- Must follow all safety guidelines and report concerns to management.
- Must be able to handle pre-owned merchandise, which may contain allergens, dust, or other substances.
Location
- Hudson NY
Work Type
- Hourly
Benefits
- Generous Time off policy after probation period
- Health, wellness and financial resources
- Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
- Retirement matching programs and contributions
- Transit and commuter benefits
- Incentive payments for achieving performance targets
- Tuition Reimbursement Assistance
- Medical, Dental, Vision & Voluntary Insurance Offerings
About the Company
- Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities.
- For over 100 years, GWNYNJ has helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey.
- GWNYNJ believes that diversity drives innovation and strengthens its workplace.
- GWNYNJ is committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully.
- GWNYNJ welcomes applicants of all backgrounds, identities, experiences, and abilities.
- We believe in creating space for everyone to do their best work and have individual and collective impact.
- We believe in challenging the status quo and setting ambitious goals in the name of doing more good.
- We believe that being your best self and helping others do the same is how we bring our mission alive.
Equal Opportunity
- We welcome applicants of all backgrounds, identities, experiences, and abilities.
- Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!
- If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org.
- We are happy to assist and ensure you have an equal opportunity to apply.