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About the Role
First Databank (FDB) is seeking a Product Manager to manage and advance innovative healthcare technology products. This role partners with various internal teams and external customers to define product priorities, guide development, and deliver solutions that create measurable value. The ideal candidate has healthcare technology experience, business judgment, technical fluency, customer empathy, and an understanding of how AI can improve product workflows and capabilities. This position shapes products with a meaningful impact across healthcare and advances FDB’s software, platform, and data-driven product strategy.
Responsibilities
- Own the product roadmap, backlog priorities, and lifecycle management for assigned product areas.
- Define and communicate product goals, customer needs, business objectives, requirements, and success metrics.
- Conduct market research, customer discovery, competitive analysis, and industry trend assessment to identify product opportunities and unmet customer needs.
- Translate market, customer, clinical, technical, and business requirements into clear product requirements, user stories, acceptance criteria, and release priorities.
- Partner with Software Engineering, Clinical, UX, QA, Security, Compliance, and other cross-functional teams to guide product development from discovery through launch.
- Make informed prioritization recommendations based on customer value, market opportunity, revenue impact, clinical quality, technical feasibility, regulatory considerations, and strategic alignment.
- Develop business cases for new products, enhancements, and investment opportunities in partnership with Finance and business stakeholders.
- Partner with Marketing, Sales, Customer Success, and Training teams to support go-to-market strategies, launch plans, positioning, sales enablement, and customer communications.
- Build strong relationships with customers, prospects, partners, and internal stakeholders to inform roadmap decisions and support adoption.
- Analyze product performance, customer feedback, usage data, and market signals to guide continuous improvement.
- Serve as a product subject matter expert for assigned products, including customer-facing presentations, internal training, and strategic account support.
- Identify opportunities to improve product scalability, usability, interoperability, and value across healthcare technology ecosystems.
- Influence cross-functional teams through data, customer insights, product expertise, and clear communication.
- Use AI tools responsibly to support product discovery, customer research, competitive analysis, requirements development, workflow analysis, documentation, and stakeholder communication.
- Apply practical prompt-writing and AI-assisted analysis techniques to improve productivity and decision-making.
- Critically evaluate AI-generated content for accuracy, completeness, bias, assumptions, hallucinations, and business relevance.
- Understand core AI concepts, including generative AI, large language models, natural language processing, automation, model limitations, and human-in-the-loop review.
- Assess potential AI-enabled product opportunities by considering customer value, feasibility, risk, compliance, clinical quality, and operational impact.
- Apply appropriate privacy, security, regulatory, and data governance standards when using AI tools, especially in healthcare and clinical information contexts.
- Partner with technical, clinical, compliance, and security teams to evaluate responsible AI use cases within FDB products and internal product management workflows.
- Stay informed about emerging AI trends affecting healthcare technology, clinical decision support, interoperability, developer platforms, and product management.
Requirements
- Three or more years of product management, product ownership, business analysis, or related software product experience, preferably in healthcare technology, health information technology, clinical data, integrated drug information, pharmacy systems, medical device information technology, or related software products.
- Experience managing product roadmaps, defining product requirements, prioritizing enhancements, and supporting software products through launch and post-launch optimization.
- Strong understanding of software product development, Agile methodologies, and collaboration with Engineering, QA, Clinical, and business stakeholders.
- Ability to translate complex customer, clinical, technical, and business needs into actionable product requirements and roadmap recommendations.
- Strong analytical, communication, presentation, and decision-making skills.
- Comfort working with software platforms, APIs, SDKs, cloud-based applications, data integrations, or developer-facing tools.
- Demonstrated ability to influence cross-functional teams without direct authority.
- Bachelor’s degree in computer science, information systems, healthcare informatics, business, life sciences, or a related field, or equivalent practical experience.
- Ability to travel periodically to customer sites, industry events, and company meetings in the United States and Canada.
- Experience in the integrated drug information industry, clinical decision support, EHR workflows, pharmacy systems, healthcare interoperability, or regulated healthcare environments.
- Experience with technical products such as APIs, SDKs, cloud platforms, data services, or enterprise software integrations.
- Experience developing business cases, product positioning, launch plans, customer-facing materials, or sales enablement content.
- Experience working directly with enterprise healthcare customers, software vendors, channel partners, or strategic accounts.
- MBA, graduate degree, product management certification, healthcare informatics training, or equivalent advanced experience.
- Experience using AI-enabled productivity, analytics, research, or product management tools in a professional setting.
- Understanding of responsible AI principles, including transparency, privacy, bias mitigation, explainability, human oversight, and appropriate use of sensitive healthcare data.
Skills
- Strong product ownership and accountability.
- Ability to influence decisions and drive alignment without direct people-management responsibility.
- Strategic thinking with the ability to connect market needs, customer problems, and business outcomes.
- Strong product judgment and ability to make prioritization tradeoffs.
- Excellent presentation, writing, and stakeholder communication skills.
- Strong organizational and planning skills with the ability to manage multiple initiatives simultaneously.
- Customer-centric mindset and curiosity about healthcare workflows, clinical decision support, and emerging technology.
- Strong collaboration skills across Product, Engineering, Clinical, Sales, Marketing, Customer Success, Finance, and Compliance.
- Sound judgment when balancing innovation, clinical quality, technical feasibility, regulatory considerations, and business value.
- Growth mindset and willingness to continuously learn new technologies, including AI-enabled product management practices.
Location
- San Francisco, CA
- Carmel, IN
Work Type
- Hybrid
Experience Level
- Three or more years of product management, product ownership, business analysis, or related software product experience
Education Level
- Bachelor’s degree in computer science, information systems, healthcare informatics, business, life sciences, or a related field, or equivalent practical experience.
- MBA, graduate degree, product management certification, healthcare informatics training, or equivalent advanced experience.
Salary/Compensations
- $130,000 to $165,000 (San Francisco, CA)
- $98,000 to $125,000 (Carmel, IN)
- $98,000—$165,000 USD
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Long term disability insurance
- Life insurance
- Matching 401k
- Flexible spending savings account
- Paid holidays
- Paid time off
- Employee assistance program
About the Company
- FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions.
- FDB enables information system developer partners to deliver valuable, useful, and differentiated solutions.
- FDB offers more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes.
- We value Integrity, Respect, Responsibility, Teamwork, and Creativity.
- Offices in South San Francisco and Indianapolis have been awarded Top Workplaces honors since 2016.
- FDB offers competitive salaries and extensive benefits.
Equal Opportunity
- First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email accommodations@fdbhealth.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.