Patient Support Technician at Community Care Physicians | Latham, NY, US | Rezi

Patient Support Technician at Community Care Physicians

Patient Support Technician

Community Care Physicians · Latham, NY, US

5 days ago

Patient Support Technician

Community Care Physicians · Latham, NY, US

5 days ago
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About the Role

This position will perform a variety of secretarial duties and assist physicians with patient care within the Community Care Urology team.

Responsibilities

  • Answer phones
  • Complete prior authorizations
  • Complete referrals
  • Send tasks to nursing staff
  • Greet patients in a friendly and professional manner and complete check-in/check-out process
  • Process incoming telephone calls/messages based on office policy and procedure
  • Schedule appointments for patients, following office protocols for access to care
  • Schedule all follow up appointments as directed by the providers or as indicated on encounter forms
  • Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider
  • Prepare charts for future appointments by following office policy and procedure
  • Maintain timely patient flow

Requirements

  • High school graduate or equivalent with additional education desirable
  • Minimum of one year work experience
  • Previous clerical experience in a medical practice preferred
  • Strong computer skills
  • Knowledge of medical terminology and office procedures preferred
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers
  • Maintain strictest confidentiality and discretion

Work Type

  • Full-time

Experience Level

  • Minimum of one year work experience

Education Level

  • High school graduate or equivalent

Salary/Compensations

  • $19.00 - $25.00 per hour

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Retirement plan

About the Company

  • CCP salary ranges are designed to be competitive with room for professional and financial growth.
  • CCP's compensation packages go far beyond just salary.
  • We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Equal Opportunity

  • Community Care Physicians is an Equal Opportunity Employer.