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About the Role

At EY Consulting, we are building a better working world by transforming businesses through the power of people, technology, AI, and innovation. Our Studio+ team offers a portfolio of solutions tailored to empower organizations to create value and boost profitability. This role provides a comprehensive platform for professional growth, with opportunities to specialize based on performance and interests within Studio+.

Responsibilities

Participate in research and innovation strategies to drive product development and design, helping clients bring new ideas to the market.
Develop strategies for customer and employee experience, enable core business capabilities and optimize digital products end-to-end.
Enhance marketing effectiveness through strategy and operational design that connect data and technology design and implementation.
Support customer relationship management (CRM), configure, price, quote (CPQ), e-commerce and sales performance management initiatives that strengthen the path from lead to revenue.
Optimize service operations and explore emerging contact center technologies to reimagine how clients support their customers.
Engage in UX research, service design and usability testing to create more intuitive, human-centered customer interactions.

Requirements

A bachelor's degree in Marketing, Business, Communications, Data Analytics, Economics, or a related field.
0–2 years of relevant experience in marketing, consulting, analytics, Financial Services, or a related area. Internship experience is acceptable.
Experience working with Excel and analyzing data to support business decisions.
Demonstrated interest in marketing, customer experience, and Financial Services.
Be able to adapt quickly to changing priorities and maintain a flexible approach in various project settings.
Understand that the expectation for this role is in person teaming, at a client site or in an EY office, on average 3 days a week depending on the needs of the engagement, project or practice area.
Have access to reliable transportation to/from the EY office and client sites.
Be legally authorized to work in the U.S. without the need for employer sponsorship, now and in the future.

Skills

Strong analytical and problem-solving capabilities.
Interest in marketing transformation, customer experience, and Financial Services.
Curiosity about emerging technologies, including artificial intelligence and its impact on marketing.
Effective written and verbal communication skills.
Ability to work collaboratively in a team-oriented environment.
Strong organizational skills and attention to detail.
Exposure to data visualization and analytics tools such as Power BI, Tableau, or SQL is preferred.
Familiarity with AI-enabled tools and platforms, including ChatGPT, Microsoft Copilot, Claude, Gemini, Replit, or similar technologies.
Coursework, certifications, internships, or project experience related to digital marketing, CRM, analytics, marketing technology, AI, or prompt engineering.
Understanding of marketing technologies such as customer data platforms (CDPs), marketing automation platforms, and customer engagement solutions.
Interest in how AI is transforming marketing operating models, customer engagement, and business growth.

Location

Anywhere in Country

Work Type

Onsite
Hybrid

Experience Level

0-2 years

Education Level

Bachelor's degree

Salary/Compensations

New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $83,500 to $125,300
Bay Area California offices – $87,100 to $130,600
All other offices locations in the US, including Sacramento – $69,700 to $114,800

Benefits

Medical and dental coverage
Pension and 401(k) plans
Wide range of paid time off options

About the Company

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Equal Opportunity

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities.