Mobile Locksmith Technician at The Hillman Group, Inc. | CA, US | Rezi

Mobile Locksmith Technician at The Hillman Group, Inc.

Mobile Locksmith Technician

The Hillman Group, Inc. · CA, US

4 days ago

Mobile Locksmith Technician

The Hillman Group, Inc. · CA, US

5 days ago
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About the Role

Hillman is seeking a Mobile Locksmith Technician to join our rapidly growing Automotive Key Services team. In this role, you'll operate from a fully equipped mobile service van, delivering automotive key cutting, programming, and locksmith solutions directly to customers. You'll serve as the technical expert behind one of Hillman's most innovative and fastest-growing service offerings, combining technology, independence, customer interaction, and growth opportunities.

Responsibilities

  • Provide automotive key cutting, duplication, programming, and key fob services at customer locations
  • Diagnose customer needs and recommend appropriate solutions
  • Partner closely with the Automotive Mobile Sales Representative to deliver a seamless customer experience
  • Serve as the technical expert in the field while maintaining a customer-first approach
  • Troubleshoot issues and provide effective solutions with confidence and professionalism
  • Manage and maintain a fully equipped mobile locksmith van
  • Maintain inventory, supplies, and equipment readiness
  • Coordinate customer appointments and daily service activities
  • Ensure the van remains organized, professional, and customer-ready
  • Create positive, memorable experiences with every customer interaction
  • Build trust through professionalism, technical expertise, and reliability
  • Represent Hillman with integrity and exceptional service
  • Share feedback and recommendations to help improve operations and customer experiences

Requirements

  • High School Diploma or GED
  • Valid Driver's License with a satisfactory driving record
  • Ability to obtain and maintain a Locksmith License (where required)
  • Strong customer service and communication skills
  • Basic computer, email, and mobile technology proficiency
  • Locksmith experience
  • Automotive service experience
  • Experience with key cutting, programming, or vehicle electronics
  • Technical troubleshooting experience
  • Retail or customer-facing service experience
  • Experience using aftermarket key programmers and diagnostic equipment
  • Ability to regularly lift up to 50 pounds
  • Ability to safely operate a motor vehicle
  • Ability to work in a mobile, field-based environment
  • Flexibility to work weekends and varying schedules as business needs require

Skills

  • Automotive key cutting
  • Automotive key programming
  • Locksmith solutions
  • Customer service
  • Technical expertise
  • Problem-solving
  • Communication
  • Computer proficiency
  • Email proficiency
  • Mobile technology proficiency
  • Key cutting
  • Key duplication
  • Key fob services
  • Troubleshooting
  • Inventory management
  • Appointment coordination
  • Automotive transponder systems
  • Vehicle key technologies
  • Aftermarket key programmers
  • Electronic key-cutting equipment
  • Manual key-cutting equipment
  • OEM vehicle systems
  • Programming platforms
  • Mechanical troubleshooting
  • Service applications

Location

  • San Francisco, CA

Work Type

  • Mobile
  • Field-based

Experience Level

  • Entry-level
  • Experienced

Education Level

  • High School Diploma or GED

Salary/Compensations

  • $25 per hour + 5% Commission on Sales

Benefits

  • Company-provided service van
  • Fuel card for business use
  • Paid training and development
  • Medical, Dental, and Vision benefits
  • 401(k) with Company Match
  • Paid Time Off and Holiday Pay
  • Career advancement opportunities

About the Company

  • Hillman is seeking a Mobile Locksmith Technician to join our rapidly growing Automotive Key Services team.
  • At Hillman, you'll be part of a growing business that's changing the way customers access automotive key replacement and programming services.
  • We're looking for professionals who enjoy technical work, value customer relationships, and want to be part of something innovative.

Equal Opportunity

  • The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
  • The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.