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About the Role

LCCM is seeking an Academic Planning & Performance Manager to lead academic planning, timetabling, data quality, and management information. This role involves transforming student and programme data into actionable insights to enhance student engagement, progression, and outcomes, supporting effective decision-making and academic quality.

Responsibilities

Lead the planning and publication of teaching timetables and academic calendars.
Maintain accurate programme, module, and delivery information.
Lead data-quality assurance across student, attendance, engagement, and assessment data.
Develop dashboards covering attendance, engagement, pass rates, continuation, completion, outcomes, and NSS.
Analyse performance across cohorts, intakes, programmes, and student groups.
Support OfS B3 monitoring and Access and Participation activity.
Identify trends and risks and recommend evidence-based interventions.
Produce management information for senior leadership, Governance Boards, and committees.
Support annual monitoring, programme review, audits, and external reporting.
Improve reporting systems and identify opportunities for automation.

Requirements

Degree or equivalent professional experience.
Significant experience in Higher Education, ideally across academic planning, timetabling, data, or reporting.
Strong analytical and spreadsheet skills.
Experience producing dashboards or management information.
Experience with student records, programme planning, or timetabling systems.
Ability to identify trends, risks, and areas for improvement.
Excellent communication and attention to detail.
Understanding of UK GDPR in relation to student data.
Knowledge of OfS Conditions of Registration, particularly B3 student outcomes.
Knowledge of NSS, TEF, and Access and Participation Plans (APP).
Experience supporting external quality reviews or regulatory activity.
Experience automating reporting processes.
Interest in music or creative arts education.
Must have the right to work in the UK.

Skills

Academic planning
Timetabling
Data management
Performance reporting
Data analysis
Dashboard development
Management information systems
Student records systems
Programme planning systems
UK GDPR
OfS Conditions of Registration
NSS
TEF
Access and Participation Plans (APP)

Location

The Music Box, London, SE1 0LR

Work Type

Full Time
Permanent

Experience Level

Experienced Higher Education professional

Education Level

Degree or equivalent professional experience

Salary/Compensations

Competitive

Benefits

Annual leave entitlement
Pension scheme
Season Ticket Loan, subject to eligibility
Eye care vouchers
Professional development and training
Employee wellbeing support
Employee discounts and rewards
Refer-a-friend scheme
Career progression opportunities

About the Company

London College of Contemporary Music provides a specialist Higher Education environment for students pursuing careers within music and the creative industries.
Based at The Music Box in London, we combine academic study with creative and industry-focused learning to prepare students for successful futures.

Equal Opportunity

We are committed to creating an inclusive working environment and welcome applications from candidates from a wide range of backgrounds.
We are also committed to providing reasonable adjustments for candidates who require support during the recruitment process.