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About the Role
The Medical Equipment Technician is responsible for timely, efficient, courteous, and service-oriented delivery and assembly of medical equipment and supplies. This role educates patients and/or caregivers on equipment use, maintenance, and benefits, while also completing warehouse, inventory, and documentation tasks. The technician may also be cross-trained for office coverage.
Responsibilities
- Delivers medical equipment and supplies, educates the patient and/or caregiver on use, maintenance and benefits, and completes all required paperwork.
- Maintains compliance logs and applicable records and receipts per policy and procedure.
- Understands and complies with all applicable laws, rules and regulations including, but not limited to, HIPAA, Joint Commission, FDA, OSHA, ORCB, state Pharmacy Boards, state Respiratory Boards, state Departments of Transportation, all infection control guidelines and all laws pertaining to oxygen transfilling.
- Reports any and all compliance or safety issues to the manager.
- Responsible for afterhours coverage with other Medical Equipment Technicians.
- Supports and participates in the training of new Medical Equipment Technicians as requested by the manager.
- Identifies patient needs and/or revenue opportunities while engaged with patients and conveys them to the Customer Service Representatives for follow-up.
- Supports vehicle maintenance by unloading and cleaning vehicle daily.
- Completes daily and quarterly maintenance manifests as required by policy and procedure.
- Maintains warehouse, inventory levels and equipment cleanliness and repair according to policy and procedure and in compliance with applicable rules and regulations.
- Performs other duties as assigned by the branch office manager.
Requirements
- High School diploma or GED equivalent.
- Valid driver’s license with a qualified driving record as determined by DASCO’s auto insurance carrier review.
- Residential delivery driver experience (preferred).
- Customer Service experience in a medical/insurance/healthcare setting (preferred).
Skills
- Compliance
- Customer service / client focus
- Detail oriented
- Stress management
- Time management
Location
- Onsite
Work Type
- Full-time
- After hours on-call shifts
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Benefits
- Competitive compensation based on industry standards
- Excellent benefits package
- Generous 401(k) match with immediate vesting
- Growth opportunities
- Health insurance benefit opportunities (Medical, Dental, Vision)
- Excellent PTO which increases based on tenure
- Holiday pay
- Fantastic company culture
About the Company
- DASCO is growing!
- Voted one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in Columbus CEO magazine.
- Named as one of America's Fast-Growing companies by Inc. 5000!
Equal Opportunity
- EEO