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About the Role
At Atria, we believe our employees deserve the opportunity to flourish at work and in life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional growth. Join Atria and discover a career where you can make a difference while building a future of your own.
Responsibilities
- Serves as point of contact for all resident requests and telephone calls except those of an emergency nature.
- Coordinates services for residents and their family members.
- Maintains extremely high standards of customer service.
- Answers questions regarding local stores, attractions and services.
- Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming.
- Coordinates the community’s transportation schedule.
- Serves as a liaison between the dining room and residents.
- May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.
- May drive company vehicle from community to social and other various destinations (only if required by community).
- May perform other duties as assigned.
Requirements
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
- Basic First Aid and CPR certification where required.
- Must successfully complete all Atria specified training programs.
- Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Able to work various schedules and shifts as needed.
- Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier.
Skills
- Customer service
- Communication
- Problem-solving
- Time management
- Organizational skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- High school diploma or GED
Salary/Compensations
- $21.00/hr - $25.20/hr
Benefits
- Medical, dental, life, and vision coverage options
- Paid holidays & PTO
- 401(k) employer match
- Career development, including tuition reimbursement (US-based communities), professional training programs, and mentoring opportunities
- Employee recognition programs, referral programs, and employee discounts
About the Company
- At Atria, we believe our employees deserve the opportunity to flourish at work and in life.
- Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional growth.
- To us, flourishing means more than having a job. It means having access to resources and opportunities that support you as a whole person.