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About the Role
Manage the day-to-day running of Facility Services, ensuring studios and support spaces are in excellent condition and upholding the reputation as London's best value Film Studios. Work in a fast-paced environment managing the in-house Maintenance Team and subcontractors to respond efficiently to on-site issues and ensure high standards of work. Oversee site maintenance and health and safety to meet legal requirements and maintain facilities for clients. Act as a friendly and approachable source of advice and information for studio hirers, supporting them to maximize the use of high-spec facilities and build strong client relationships.
Responsibilities
- Manage the in-house Maintenance Team and their workload, ensuring works comply with all legal and health and safety obligations.
- Ensure reactive and planned maintenance keeps Studios in excellent repair, maintaining and improving overall safety and efficiency.
- Continuously assess Studios and works to identify development or improvement opportunities.
- Oversee all subcontractor work and processes.
- Support the Studio Operations Director with budget management and ensuring cost-effectiveness of all works.
- Collaborate with internal and external departments to ensure an excellent customer experience.
- Support the delivery of OMA Studio Group Sustainability policy and initiatives.
Requirements
- Experience working in a similar environment (e.g., Film & TV, Theatre, Live Events) where customer service and business continuity are important.
- Experience managing people and supporting team members.
- Experience with building services including electrical, mechanical, plumbing, and heating/cooling systems.
- Good working knowledge of statutory requirements for building management.
- Good working knowledge of health and safety systems and safe systems of work.
- Ability to adapt within dynamic environments and change priorities as necessary.
- Excellent customer service and relationship-building skills.
- Excellent problem-solving skills.
- Effective communication and interpersonal skills.
- A full clean UK Driving Licence.
Skills
- Customer service
- Business continuity
- People management
- Building services (electrical, mechanical, plumbing, HVAC)
- Statutory requirements for building management
- Health and safety systems
- Adaptability
- Relationship building
- Problem-solving
- Communication
- Interpersonal skills
Location
- Enfield
- Hertfordshire
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- 25 holiday days + bank holidays + extended Christmas break
- Get Out Early Scheme – finish at 3pm once a quarter
- Private medical insurance (including private dental and gym discounts)
- Pension scheme
- 5x base salary death-in-service benefit
- Enhanced parental leave
- Employee Assistance Programme (24-hour support line)
- Office refreshments (including breakfast)
- Access to internal and external training opportunities
- Fun, supportive, passionate team and culture
About the Company
- OMA Studio Group is London’s largest, truly independent studio owner operator, with customer service front and centre.
- Operates three film studio facilities: OMA One and OMA X (Enfield, North London) and OMA V (near Elstree, Hertfordshire).
- Offers 480,000 sqft of high specification production space, including 13 soundproofed stages totalling 307,000 sqft.
- Two soundstages are among the largest in the UK at 40,000 sqft and 45ft height.
- Aims to provide well-designed, high specification production facilities representing great value.
- Mission: To be London’s All-Round Best Value Film Studios.
- Facilities are well-located for London crew with strong transport links.
- Studio management service is highly regarded, embodying values and ensuring productions want to return.
- Adopts a hands-on approach to ensure the best possible experience for productions.
- Independence allows for adaptability, reactivity, personability, collaboration, and problem-solving.
- OMA Studio Group is the owned studio division of Location Collective, established in 2007.
- Location Collective is London’s largest provider of space to the film and TV industry, working under an agency model.
- Works with every studio and streamer, as well as all leading US and UK production companies.
Equal Opportunity
- OMA Studio Group recognises the value in a diverse workforce and aims to build the best team where people can be themselves.
- Committed to growing a diverse and inclusive environment.
- Encourages applicants from all backgrounds.
- Asks applicants to advise if any adjustments are needed to ensure an inclusive recruitment process.