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About the Role
As a Mental Health Hospital Liaison Worker at Change Grow Live, you will be stationed at Highgate Mental Health Centre, providing rapid access to assessments, brief interventions, and facilitating liaison, discharge planning, and onward referrals for service users experiencing mental health illness and substance use issues. This role requires supporting clients on wards, working in partnership with ward teams and mental health services, and utilizing psychosocial interventions.
Responsibilities
- Build strong therapeutic relationships with individuals admitted to mental health services, supporting them throughout their admission and preparing them for continued treatment on discharge.
- Ensure all assessments, interventions, and care planning activities are delivered in accordance with NICE guidance, safeguarding requirements, mental health legislation, and CGL policies and procedures.
- Deliver brief interventions, psychosocial support, and structured key working sessions that promote recovery, reduce harm, and strengthen motivation for treatment engagement.
- Act as a liaison between mental health services and CGL, ensuring effective communication regarding admissions, care plans, risk management, prescribing requirements, and discharge arrangements.
- Support the planning and coordination of safe discharge pathways, ensuring continuity of care and timely engagement with community drug, alcohol, and mental health services.
- Facilitate onward referrals to appropriate specialist services, including mental health, substance use, housing, social care, and community support services.
- Provide consultation, advice, and guidance to multidisciplinary teams regarding substance use, harm reduction, and recovery-focused approaches within mental health settings.
- Deliver therapeutic group interventions and psychoeducation sessions that support recovery, relapse prevention, emotional wellbeing, and community reintegration.
- Contribute to the ongoing development of partnership working between acute mental health services and community treatment providers, promoting seamless pathways of care for service users with complex needs.
- Hours worked will be Monday – Friday, full time, with some flexibility available around hours worked. Start & finish times may vary based on hospital requirements and will be mutually agreed upon.
Requirements
- Knowledge of the challenges faced by people experiencing co-occurring mental health and substance use difficulties, including appropriate treatment pathways, safeguarding responsibilities, and risk management principles.
- Experience of managing a caseload and delivering person-centred interventions that achieve positive outcomes for individuals with complex needs.
- Experience of working collaboratively with multidisciplinary teams, including mental health professionals, psychiatrists, nurses, social workers, and community treatment providers.
- Training and/or experience in delivering psychosocial interventions, motivational interviewing, recovery-focused practice, or trauma-informed care.
- Ability to complete comprehensive assessments and develop recovery plans that support engagement, treatment progression, and safe discharge into community services.
- Experience of working within mental health, substance use, hospital, crisis, or community-based services.
- Ability to develop positive working relationships and communicate effectively with mental health inpatient teams, crisis services, and external partner agencies.
- Confidence in working in environments where individuals may present with significant mental health distress, complex risk factors, challenging behaviour, or heightened emotional needs.
- Ability to manage challenging situations calmly, professionally, and in accordance with professional boundaries, safeguarding procedures, and organisational policies.
- A commitment to promoting recovery, reducing health inequalities, and improving outcomes for people affected by both mental health and substance use difficulties.
- Must have the right to work in the UK.
- This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Skills
- Psychosocial interventions
- Motivational interviewing
- Recovery-focused practice
- Trauma-informed care
- Harm reduction
- Substance use
- Mental health
- Liaison
- Discharge planning
- Risk management
- Communication
Location
- Highgate Mental Health Centre
- Camden, Greater London
Work Type
- Full Time
Experience Level
- Experience in both mental health and substance use
- Experience of managing a caseload
- Experience of working collaboratively with multidisciplinary teams
- Experience of working within mental health, substance use, hospital, crisis or community-based services
Salary/Compensations
- CGL points 23 to 28 (£28,557.79 - £32,802.41)
- Inner London Weighting (£4,236.47)
Benefits
- Dedicated weekly Wellness Hour
- Access to Wellness Hub
- Comprehensive Employee Assistance Programme
- Extensive training
- Funded learning
- Pathways into senior or specialist roles
- Transparent pay
- Contributory pension scheme
- Wellbeing resources
- 25 days of annual leave plus bank holidays (pro rata), increasing to 30 days over five years of service
- Discounts on shopping, cinema trips, holidays
- Refer a Friend scheme
About the Company
- Together we are committed to transforming lives and fostering hope.
- We believe that every person deserves the opportunity to overcome addiction and build a brighter future.
- Change Grow Live is a compassionate and forward-thinking charity dedicated to making a positive impact on the lives of our service users.
- Our values, encapsulated by 'Be open, be compassionate, and be bold,' shape our daily commitment to helping individuals redirect their lives and grow as unique individuals.
- Our Camden service is a vibrant, collaborative team, comprising a dedicated lineup that includes a service manager, consultant psychiatrists, medical professionals, compassionate nurses, attentive healthcare assistants, empathetic recovery staff, passionate volunteers, efficient administrators, and supportive peer mentors.