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About the Role
This role requires organization, multitasking, and always prioritizing residents' engagement with the council. You will be an effective member of the Engagement team, prioritizing the use of corporate communications and engagement resources to deliver Council goals. This will require an understanding of the council’s key policies and strategic goals, as well as regulatory requirements. You will use communications insights to inform and shape policy and strategy development, ensuring timely and professional communications and engagement input to support and influence high-level and strategic Council decision-making.
Responsibilities
- Developing and implementing strategies to effectively engage with local communities
- Building and maintaining strong relationships with community groups and stakeholders
- Organizing public consultations and events
- Providing support for elected members
- Data collection and analysis
- Volunteer management
- Conflict resolution
- Contributing to policy development
- Assisting with financial bids from resident associations
- Ensuring effective communication and engagement across the Council
Requirements
- Knowledge and experience to develop and execute a strategic communications plan that supports organizational goals and enhances public image
- Passion for building relationships with various groups in and around the borough
- Ability to address barriers to access and participation
- Proactive in planning, implementing, and monitoring community initiatives
- Ability to foster a culture of intentional engagement across services by building strong working relationships
- Excellent teamwork, collaboration, networking, and partnership-building skills
- Ability to lead and motivate support
- Embracing innovation and actively seeking out best practices
- Solution-focused approach
- Constructively challenging and respectfully taking on board feedback
- Experience in business case development
- Experience in successful external funding bids
- Ability to maintain relationships with community groups, media outlets, and other key stakeholders
- Understanding how to develop joint initiatives
- Ability to ensure consistent messaging and collaboration across different platforms and audiences
- Knowledge and experience in stakeholder management, networking, and influencing
- Ability to maintain a relational approach
- Ability to support non-experts to be effective influencers
- High-level abilities in written and verbal communication
- Strong interpersonal and customer service skills
- This post requires an Enhanced DBS check
Skills
- Organization
- Multitasking
- Prioritization
- Strategic communications planning
- Community engagement
- Relationship building
- Stakeholder management
- Public consultation and event organization
- Data collection and analysis
- Volunteer management
- Conflict resolution
- Policy development
- Financial bid assistance
- Teamwork
- Collaboration
- Networking
- Partnership building
- Leadership
- Motivation
- Innovation
- Problem-solving
- Business case development
- External funding bids
- Influencing
- Written communication
- Verbal communication
- Interpersonal skills
- Customer service skills
Location
- Holmes Road, NW5 3AP
Work Type
- Fixed Term
- Maternity Cover
- Full Time
Salary/Compensations
- £47,525 - £54,056
Benefits
- 27 days annual leave for new starters, rising to 31 days after 5 years
- Local Government Pension Scheme
- Flexible working opportunities
- Interest free loans
- Access to staff networks
- Career development and training
- Wellbeing support and activities
About the Company
- Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.
Equal Opportunity
- We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience.
- We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
- At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you.
- Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.