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About the Role
We are hiring an Account Director to lead one of Fabric Social’s key client relationships, working with Currys, one of the UK’s leading retail brands. You’ll bring strategic social thinking, commercial awareness and a sharp understanding of culture to work that helps brands stand out. This is a senior client-facing opportunity where you’ll shape the direction of the account, bring creative and production teams together, and turn social insight into work that delivers.
Responsibilities
- Lead the day-to-day relationship with Currys and other accounts, building trusted partnerships with senior client stakeholders.
- Shape integrated social strategies that connect client marketing and business objectives with opportunities across organic, paid, influencer and creative.
- Bring fresh thinking to clients by translating social trends, platform developments, competitor activity and cultural insight into clear recommendations.
- Partner with creative, production, paid and strategy teams to turn briefs into high-quality work, from initial direction through to final sign-off.
- Own the commercial health of your accounts, managing budgets, scopes and delivery while identifying opportunities to grow client relationships.
- Lead client meetings, strategic planning, campaign conversations and presentations with clear thinking and well-crafted recommendations.
- Support and develop the wider team through clear direction, useful feedback and collaborative ways of working that raise the quality of what we deliver.
Requirements
- Strong experience in client services within a social agency or leading brand environment, with the judgement to lead senior client relationships.
- A strong strategic understanding of social media and what makes brand content relevant, distinctive and effective.
- The ability to connect social strategy with wider marketing and business objectives, while keeping audience and cultural relevance in focus.
- Commercial awareness, including experience managing budgets, scopes and account profitability and identifying opportunities for growth.
- Clear, engaging communication skills across client presentations, meetings and written work.
- Experience supporting and developing colleagues, creating clarity and helping people do their best work.
- A collaborative, organised and solutions-focused approach, with the ability to take ownership and navigate complex client and project challenges.
Skills
- Social Media Strategy
- Client Relationship Management
- Commercial Awareness
- Budget Management
- Communication Skills
- Team Leadership
- Creative Direction
- Production Management
- Paid Social
- Influencer Marketing
- Cultural Insight
- Trend Analysis
Location
- UK
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Benefits
- Pension
- Life Assurance
- Private Medical Cover
- Reflection Days
- Shared Parental Leave
- Access to Publicis Groupe's Inclusive Benefits and Employee Action Groups (EAGs)
About the Company
- Fabric Social is a social-first creative agency built for the new era of social, where audiences gather around interests, communities, and culture.
- We integrate strategy, trend-first creative, production, community, creators, and paid media into a single social engine.
- Our mission is to turn brands on social into social brands that people choose to follow, talk about, and bring into culture.
- Clients include Currys, Sky, Subway, Autotrader, Morrisons, Holland & Barrett, Just Eat, Garnier, Vodafone, Kleenex, Andrex, and more.
Equal Opportunity
- Fabric Social is a proud equal opportunities employer, welcoming and encouraging applications from people of all backgrounds.
- We do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
- We are committed to providing a fair, accessible, and inclusive recruitment process.
- We will work with candidates to ensure the process works for them, accommodating access needs related to disability, neurodivergence, or health conditions.
- Sharing information about access needs will not impact an application.
- Our values guide us to listen with empathy, uplift each other, take responsibility, and embrace change, building a culture where everyone feels seen, respected, and genuinely included.