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About the Role

The Senior Human Resources Manager serves as a strategic business partner to hotel leadership, driving people initiatives that support business objectives and enhance the associate experience. This role leads talent acquisition, workforce planning, succession management, employee relations, performance management, and organisational development, ensuring alignment with Marriott's people-first culture and operational goals.

Responsibilities

Develop and execute the property's Human Resources strategy in alignment with business and brand objectives.
Lead talent acquisition, workforce planning, succession planning, and leadership pipeline development initiatives.
Drive employee engagement programmes and oversee follow-up actions from engagement survey results.
Partner with department leaders to identify talent needs, staffing strategies, and organisational development opportunities.
Coach and guide managers on recruitment, interviewing, performance management, employee relations, and HR best practices.
Monitor and optimise HR systems, processes, and workforce analytics to support business decision-making.
Lead compensation and benefits initiatives, including total rewards programmes, recognition schemes, and internal equity reviews.
Ensure compliance with employment legislation, company policies, and diversity, equity, and inclusion objectives.
Oversee the development, training, and performance of Human Resources team members.
Serve as a trusted advisor to the Executive Committee, providing insights on retention, employee satisfaction, workforce trends, and organisational effectiveness.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field with at least 2 years of relevant HR leadership experience; or a diploma/associate degree with 4 years of relevant experience.
Strong knowledge of talent acquisition, workforce planning, succession management, and employee engagement practices.
Experience managing employee relations matters and providing sound HR guidance to leaders and associates.
Knowledge of compensation, benefits, performance management, and organisational development principles.
Understanding of employment legislation, compliance requirements, and diversity and inclusion practices.
Excellent leadership, coaching, influencing, and relationship-building skills.
Strong business acumen with the ability to interpret workforce data and translate insights into action plans.
Experience using HRIS platforms and Microsoft Office applications.
Exceptional communication, problem-solving, planning, and organisational abilities.
Ability to manage change, drive results, and foster a positive and inclusive workplace culture.

Skills

Talent Acquisition
Workforce Planning
Succession Management
Employee Engagement
Employee Relations
HR Best Practices
Compensation
Benefits
Performance Management
Organisational Development
Employment Legislation
Diversity and Inclusion
Leadership
Coaching
Influencing
Relationship-building
Business Acumen
Workforce Data Analysis
HRIS Platforms
Microsoft Office
Communication
Problem-solving
Planning
Organisational Abilities
Change Management

Location

London

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree
Diploma
Associate degree

Benefits

Explore by Marriott Bonvoy™ benefits including special room rates and discounts on food and beverage.
Paid leave for vacations, sick time, and holidays.
Access to global TakeCare platform for wellbeing activities and resources.
Additional local benefits may be available depending on the property and role.

About the Company

At The Luxury Collection, we believe the most unforgettable journeys begin with people who are curious about the world and passionate about sharing its stories.
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.