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About the Role
As an Application and Platform Specialist, you will play a key role in the design, development, support and continuous improvement of the organisation's business applications and integration services. Working across Microsoft technologies, you will deliver secure, reliable and scalable solutions that support critical business operations and digital transformation initiatives. This is an exciting opportunity to apply your expertise in C#/.NET development, Microsoft Azure, SharePoint Online and cloud-based integrations, while contributing to the modernisation of organisation applications and services.
Responsibilities
- Providing application support, maintenance, troubleshooting and defect resolution across a portfolio of .NET applications, integrations, APIs and enterprise systems to ensure service reliability and business continuity.
- Developing and implementing defect fixes, enhancements using AZURE technologies (including but not limited to including Azure App Services, Azure Functions, Logic Apps, Storage Accounts and Entra ID), C#/.NET, Visual Studio, Microsoft SQL Server to improve application functionality, performance and user experience.
- Managing application lifecycle activities including testing, deployment, release management, change control, monitoring and continuous improvement using DevOps and automation practices.
- Supporting Azure cloud and on-premises application environments, including certificates, integrations, identity management, security remediation activities and migration initiatives.
- Investigating application incidents, troubleshooting, performing root cause analysis (high involvement in Azure portal), and implementing corrective actions to improve system stability, availability and security.
- Collaborating with business stakeholders, vendors, external service providers and ICT teams to deliver projects, manage technical issues, and ensure effective ongoing application support and service delivery.
Requirements
- Strong demonstrated experience troubleshooting and supporting complex Azure-based integrations across multiple enterprise applications, platforms, APIs and third-party systems, including diagnosing issues, performing root cause analysis and implementing sustainable solutions.
- Strong demonstrated experience in designing, developing, supporting and maintaining .NET applications, including hands-on coding in C#, application integrations, defect remediation, PowerShell scripting and performance optimisation
- Strong troubleshooting and problem-solving skills, with experience investigating incidents, performing root cause analysis and implementing sustainable solutions.
- Experience with application lifecycle management practices, including testing, deployment, release management, monitoring, change control and DevOps methodologies.
- Understanding of cyber security principles, identity and access management, certificate management, and security compliance requirements within enterprise application environments.
- Experience working with vendors, cross-functional ICT teams, managed service providers and business stakeholders to resolve issues, coordinate technical activities and deliver application improvements.
- Strong communication and stakeholder engagement skills, with the ability to translate business requirements into practical technical solutions and support project delivery outcomes.
- Hold Australian or NZ citizenship or Australian Permanent Residency
- Be willing to undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check
- Possess relevant tertiary and/or professional qualifications in ICT or a related discipline, or equivalent demonstrated experience
- Have demonstrated experience administering, supporting and improving Microsoft enterprise application platforms
Skills
- C#/.NET development
- Microsoft Azure
- SharePoint Online
- Cloud-based integrations
- AZURE technologies
- Azure App Services
- Azure Functions
- Logic Apps
- Storage Accounts
- Entra ID
- C#/.NET
- Visual Studio
- Microsoft SQL Server
- DevOps
- Automation practices
- Power Platform
- PowerShell scripting
- Cyber security principles
- Identity and access management
- Certificate management
Location
- Haymarket
Work Type
- Ongoing Full Time
Experience Level
- Clerk Grade 7/8
Education Level
- Relevant tertiary and/or professional qualifications in ICT or a related discipline, or equivalent demonstrated experience
Salary/Compensations
- $116,981 - $129,492pa (plus superannuation and entitlements)
Benefits
- Flexible Working
- Professional Growth
- Work Health, Safety and Wellbeing
About the Company
- At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.
- Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues.
- In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.
Equal Opportunity
- We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
- You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.