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About the Role
Lead and provide deep technical expertise across the Group's maintenance contracts and support the transformation of how contractual knowledge is captured, structured, and applied across Technical Operations. This role focuses on understanding and interpreting technical content of complex maintenance agreements and translating this knowledge into structured information for digital and AI-enabled solutions.
Responsibilities
- Lead and provide senior technical expertise on the Group's maintenance contracts across Technical Operations and MRO.
- Analyze and interpret complex maintenance contracts, identifying key technical clauses, conditions, inclusions, exclusions, and contractual obligations.
- Translate technical contractual knowledge into structured information for AI and digital solutions.
- Lead and support the development of contract intelligence capabilities, including identifying relevant contractual information across a large and diverse contract portfolio.
- Lead and support the development of automated contract-to-invoice review processes, helping identify discrepancies, duplicated charges, incorrectly billed services or materials, and other contractual deviations.
- Assess different types of maintenance contracts, including engine maintenance, Line Maintenance, Heavy Maintenance, MRO, components, repairs, rotables, materials, and maintenance services.
- Identify which contractual provisions are technically relevant for invoice validation and supplier claims.
- Work closely with AI, digital, engineering, maintenance, and other relevant teams to ensure technical contractual knowledge is correctly incorporated into digital solutions.
- Develop scalable methodologies for extracting and structuring relevant information from a large and diverse contract portfolio.
- Lead and support the identification, grouping, and analysis of contractual discrepancies and potential supplier claims.
- Drive the adoption of new ways of working, bringing practical maintenance expertise into a transformation environment while ensuring solutions remain grounded in real operational requirements.
Requirements
- Senior technical professional with deep practical experience of aircraft maintenance and maintenance contracts.
- Strong understanding of multiple maintenance contract models across engines, Line Maintenance, Heavy Maintenance, MRO, components, repairs, rotables, materials, and related services.
- Ability to understand complex contractual clauses from a technical and operational perspective.
- Proven ability to identify potential discrepancies between contractual conditions and supplier invoices or services delivered.
- Experience in a senior technical leadership or management role (e.g., engineering, maintenance, or technical operations) is ideal.
- Experience working directly with multiple maintenance providers and involvement in different types of maintenance agreements and supplier relationships.
- Strong practical understanding of how maintenance contracts work.
- Ability and willingness to work in a detailed and methodical way, analyzing complex contractual information.
- Ability to structure complex technical knowledge and contribute to scalable approaches to contract intelligence.
- Open-minded and adaptable, with an interest in working alongside AI and digital teams and applying new technologies.
- Previous experience in AI, data science, or digital development and exposure to transformation, digitalization, automation, or new systems is a plus.
- Excellent stakeholder management and communication skills, with the ability to explain complex technical contractual matters clearly to both technical and non-technical stakeholders.
Skills
- Aircraft maintenance
- Maintenance contracts
- Contract analysis
- Technical expertise
- AI and digital solutions
- Contract intelligence
- Invoice validation
- Supplier claims analysis
- Stakeholder management
- Communication
Location
- Multiple locations
Work Type
- Full-time
Experience Level
- Senior
- Leadership
- Management
Benefits
- Health insurance
- Pension
- Performance bonuses
About the Company
- Part of International Airlines Group (IAG), one of the world's leading airline groups.
- IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG.
- Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.
Equal Opportunity
- We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.