School Lettings Assistant/Customer Service Assistant at School Space | GB | Rezi

School Lettings Assistant/Customer Service Assistant at School Space

School Lettings Assistant/Customer Service Assistant

School Space · GB

5 days ago

School Lettings Assistant/Customer Service Assistant

School Space · GB

6 days ago
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About the Role

School Space seeks part-time Community Connectors to manage school facility rentals during evenings and weekends, ensuring excellent customer service and operational efficiency. This role is crucial for supporting our network of over 70 schools and contributing to community development.

Responsibilities

  • Open and close assigned local school/s in the evenings and weekends, acting as a key holder and remaining onsite during customer bookings.
  • Provide excellent customer service and communicate school updates to the operations team.
  • Conduct necessary checks and perform cleaning/tidying after bookings.
  • Set up and clear away tables and chairs, including rearranging spaces for events or exams.

Requirements

  • Must be able to work every Sunday.
  • Flexibility to work shifts between 4:30pm - 10:30pm Monday - Friday, and between 7:45am - 10:30pm on Saturdays and Sundays (max 8-hour shifts).
  • Flexibility for shifts to run later for large events.
  • Must be able to commit to an average of 5-15 hours per week.
  • Must be able to obtain a clear enhanced DBS check.

Skills

  • Exceptional customer service
  • Organizational skills
  • Flexible approach to work
  • Timely approach to work
  • Providing feedback
  • Great communication skills

Location

  • The Compton School, Summers Lane, London, N12 0QG

Work Type

  • Part time
  • Permanent

Experience Level

  • Customer service experience

Salary/Compensations

  • £12.75 per hour

Benefits

  • Pension
  • Annual leave entitlement
  • Shift swapping flexibility
  • Satisfaction from helping community groups and schools thrive
  • Access to development opportunities

About the Company

  • School Space creates thriving schools at the center of thriving communities by partnering with schools to rent out their facilities in the evenings and weekends.
  • Our core values are Transparency, Positivity, Initiative, Community, Passion, Learning and Ownership.
  • We operate across 70+ schools with a team of over 200 part-time Community Connectors.

Equal Opportunity

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.