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About the Role
Providing technical guidance to understand customer needs, recommend the right solutions, and drive business growth across the market.
Responsibilities
- Act as the technical expert supporting sales and business teams
- Build and maintain product knowledge (FAQs, comparisons, alternatives)
- Deliver product and technical training to sales teams and customers
- Support new product selection and launches with Product and Supplier Managers
- Develop strong knowledge of the RS Pro product range and applications
- Provide technical advice to customers and internal sales teams
- Support sales and marketing with technical solutions and value propositions
- Identify customer projects and specification opportunities
- Support trade shows, demos, and technical marketing activities
- Engage with customers across the full sales cycle, including post-sales support
Requirements
- Minimum 5 years’ experience as an Application Engineer in electronics, mechanical, industrial, distribution, or related RS industry roles
- Strong communication skills to engage effectively at all business levels
- Self-motivated, independent, and able to work with minimal supervision
- Demonstrated ability to provide value-added technical specification and engineering advice to customers
Skills
- Technical guidance
- Customer needs assessment
- Solution recommendation
- Business growth
- Product knowledge
- Sales support
- Technical training
- New product launches
- Technical advice
- Value propositions
- Customer project identification
- Specification opportunities
- Trade shows
- Demos
- Technical marketing
- Sales cycle engagement
- Post-sales support
- Communication skills
- Self-motivation
- Independence
- Minimal supervision
- Technical specification
- Engineering advice
Location
- Hybrid, Smithfield, NSW
Work Type
- Full time Permanent
- Hybrid
Experience Level
- Minimum 5 years
Benefits
- Sales incentive bonus
- Superannuation
- Hybrid flexibility
About the Company
- RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.
- We operate in 36 markets, stock over 830,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers.
- This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations.
- We enhance their experience through a tailored service model, leveraging our efficient physical, digital and process infrastructure sustainably.
- We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it’s our people that make the difference.
- Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.
- RS Group plc is listed on the London Stock Exchange with stock ticker RS1 and in the year ended 31 March 2025 reported revenue of £2,904 million.
- Join over 7,000 colleagues worldwide.