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About the Role
As we continue to evolve and strengthen our UK Operations function, we're looking for an experienced Reporting & Governance Manager to help drive visibility, accountability and informed decision-making across the business.
Responsibilities
- Leading the end-to-end production of UK Operations reporting for senior leaders and governance forums.
- Producing and quality assuring executive papers, presentations, briefings and board-ready materials.
- Managing governance forums, including planning cycles, agendas, paper submissions and meeting administration.
- Maintaining oversight of actions, decisions, dependencies and escalations, ensuring timely follow-through and accountability.
- Consolidating operational, risk, compliance, regulatory and customer information into clear, insight-led narratives.
- Challenging data quality, highlighting gaps and driving improvements in reporting standards and governance controls.
- Identifying opportunities to simplify, standardise and automate reporting processes to improve efficiency and data quality.
- Supporting key business initiatives and cross-functional programmes through effective governance and coordination.
Requirements
- Strong governance, reporting, PMO or business management experience.
- Excellent written communication skills with the ability to create executive-level reporting and presentations.
- Strong analytical skills and the ability to distil complex information into clear insights and recommendations.
- Experience managing stakeholders across multiple business functions.
- Confidence to challenge constructively and drive accountability.
- A continuous improvement mindset, with experience improving processes, governance or management information.
Skills
- Governance
- Reporting
- PMO
- Business Management
- Executive Reporting
- Written Communication
- Analytical Skills
- Stakeholder Management
- Continuous Improvement
- Process Improvement
Location
- Flexible
- Hybrid
Work Type
- Permanent
- Full-time
- Hybrid
Experience Level
- Experienced
Benefits
- Personal and Professional growth encouraged
- Internal Mobility programmes
- Leadership development programmes
- Work-Life balance
- Hybrid role
- Health Cash Plan
- Instant discounts
- Credit building tool
- Salary Finance Loans
- Electric vehicle leasing
- Long service awards
- Free Domestic & General protection plan
- Discounted rates on additional plans
- Referrals for family and friends
About the Company
- At Domestic & General, we're committed to helping customers protect the technology and appliances they rely on every day.
- The culture at Domestic at General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do.
- At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans.
- We are expanding our horizons, entering new markets and territories internationally.
Equal Opportunity
- Domestic & General are an equal opportunities employer, which means we treat people fairly.
- We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.
- We also have a thorough referencing process, which includes credit and criminal record checks.