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About the Role
We are looking for a creative and process-driven Head of Menu Innovation to lead the development team. You will create a market-leading range of Pret favorites and rotating seasonal innovations, to win market share and drive transaction growth. This role is responsible for identifying new and emerging food trends and working closely with insights, marketing and commercial teams to translate them from concept to launch, as well as continuously looking for ways to improve Pret’s core Food & Drink offer.
Responsibilities
- Lead the development team through a customer-focused innovation development process, creating delicious and commercially viable recipes.
- Identify new ingredients, recipes, or categories that fit within the Pret brand to support continuous innovation.
- Work collaboratively with Technical, Commercial, Marketing, ESG, Launch, and Operations teams to coordinate cross-functional activities.
- Win buy-in from Pret’s senior team ahead of ranges launching.
- Identify emerging trends and new ideas, evolving them into viable Pret products.
- Own the end-to-end menu delivery process from concept approval through to successful launch.
- Chair the weekly food and drink meeting.
- Work with Operations to minimize complexity and disruption during implementation.
- Lead the planning and delivery of all seasonal and promotional menu launches.
- Ensure recipes, specifications, training materials, systems, and operational documentation are completed ahead of launch.
Requirements
- Essential experience managing multiple critical pathways, multiple stakeholders, and using multiple data sources to deliver complicated and large projects on time.
- Understanding of marketing communications within QSR, fast-casual dining, FMCG, or high-street retail.
- Fluent in market trends and have a good understanding of the competitive market.
- Confident with managing data across multiple systems to ensure compliance with Pret policies (including allergens).
- Able to innovate with a commercial mindset, presenting viable products that will drive sales growth.
- Resilient and agile, with the ability to react at pace and take feedback constructively and positively.
- Thrives working in a fast-paced environment.
Skills
- Project Management
- Stakeholder Management
- Innovation
- Process Management
- Menu Development
- Team Leadership
- Commercial Acumen
Location
- 75B, Verde, 10 Bressenden Pl Westminster London SW1E 5DH
Work Type
- Onsite
Experience Level
- Head of
Benefits
- Gold Card (food and drinks on us when in the office, 5 free drinks a day and 50% off everything else when not)
- 33-38 days of annual leave (increasing with service)
- Free private medical aid cover – with the option to add a loved one
- 4-5% pension contribution (increasing with service)
- Life assurance at 3x your annual salary
- Loyalty awards to celebrate every 5 years
- Flexible benefits platform
- Season ticket loans
- Healthcare cash plan
- Mortgage services
- Financial wellbeing provisions
- Option to take a sabbatical after 3 years
- Opportunities to support the Pret Foundation
About the Company
- Proud makers of freshly made food, organic coffee and big ideas.
- Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
- Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
- Pret is where passionate, hardworking, wonderful people find what they need to shine.
- Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.
Equal Opportunity
- Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills.
- Throughout it all, you are entitled to reasonable adjustments if you have a disability. If this is the case, please let us know how we can help make the process more accessible for you.