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About the Role
As a Commercial Business Analyst, you will play a key part in helping Pret understand and improve performance across international franchise and joint venture markets. You will turn data into insight, helping shape decisions that drive growth, profitability, and operational excellence. You will combine strong analytical skills with commercial curiosity, bringing together data from multiple sources to identify trends, opportunities, and risks. You will also support strategic projects, business planning, and performance reviews, helping international markets make informed, data-led decisions and working closely with the President International to create a holistic data-driven story to make Pret an attractive proposition to franchise partners across our International Markets.
Responsibilities
- Analyze trading performance across international markets, identifying trends, opportunities and risks.
- Produce regular reporting and insights on sales, profitability, customer metrics and operational KPIs.
- Support franchise and market performance reviews through insightful analysis and reporting.
- Monitor key commercial metrics and highlight areas requiring action or further investigation.
- Develop recommendations and action plans based on performance data.
- Work with the President International to pull together a holistic story that demonstrates Pret as an attractive proposition to franchise partners in the international markets.
- Build and maintain dashboards, reports and data visualisations using tools such as Power BI.
- Ensure data accuracy and consistency across multiple reporting sources.
- Simplify complex data into clear, actionable insights for a range of stakeholders.
- Support the continuous improvement of reporting processes and automation opportunities.
- Bring insight, challenge and strategic options that improve commercial, operational and financial outcomes.
- Partner with franchise and international market teams to understand business challenges and opportunities.
- Support budgeting, forecasting and business planning activities through data and analysis.
- Assist with the evaluation of new market opportunities, store openings and commercial initiatives.
- Support preparation of materials for senior leadership reviews and international performance meetings.
- Support strategic projects across international markets.
- Conduct ad hoc analysis to support commercial decision making.
- Work cross-functionally with Finance, Operations, Marketing, Digital and Insights teams.
- Help drive a culture of data-led decision making across the International function.
Requirements
- Previous experience in a Commercial Analyst, Business Analyst, FP&A Analyst, Strategy Analyst or similar analytical role.
- Strong analytical and problem-solving skills with the ability to interpret large datasets and identify actionable insights.
- Experience using Excel at an advanced level.
- Experience creating reports and dashboards using Power BI, Tableau or similar BI tools.
- Excellent stakeholder management and communication skills.
- Ability to present complex information in a clear and concise way.
- Strong commercial awareness and curiosity.
- Comfortable working independently in a fast-paced environment.
- Experience working within hospitality, retail, QSR, franchise or multi-site businesses.
- Experience supporting international markets or franchise operations.
- Exposure to budgeting, forecasting or financial performance analysis.
- Experience with SQL or other data querying tools.
- Understanding of customer, operational and commercial KPIs.
Skills
- Analytical skills
- Commercial curiosity
- Data analysis
- Reporting
- Business Intelligence
- Data visualization
- Stakeholder management
- Communication skills
- Problem-solving
- Excel
- Power BI
- Tableau
- SQL
Location
- 75B, Verde, 10 Bressenden Pl Westminster London SW1E 5DH
Work Type
- In the office
Experience Level
- Previous experience in a Commercial Analyst, Business Analyst, FP&A Analyst, Strategy Analyst or similar analytical role.
- Experience working within hospitality, retail, QSR, franchise or multi-site businesses.
- Experience supporting international markets or franchise operations.
- Exposure to budgeting, forecasting or financial performance analysis.
Benefits
- Gold Card (food and drinks on us when in the office, 5 free drinks a day and 50% off everything else when not)
- 33-38 days of annual leave (increasing with service)
- Free private medical aid cover – with the option to add a loved one
- 4-5% pension contribution (increasing with service)
- Life assurance at 3x your annual salary
- Loyalty awards to celebrate every 5 years
- Flexible benefits platform
- Season ticket loans
- Healthcare cash plan
- Mortgage services
- Financial wellbeing provisions
- Option to take a sabbatical after 3 years
- Opportunities to support the Pret Foundation
About the Company
- Proud makers of freshly made food, organic coffee and big ideas.
- Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
- Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
- Pret is where passionate, hardworking, wonderful people find what they need to shine.
- Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.
Equal Opportunity
- Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills.
- Throughout it all, you are entitled to reasonable adjustments if you have a disability. If this is the case, please let us know how we can help make the process more accessible for you.