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About the Role
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
- Co-ordinate a team to deliver activities.
- Constantly look for ways to improve service in your store through on the job coaching and feedback.
- Understand how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands-on approach.
- Ensure your area remains a safe place to work and shop.
Requirements
- Role model giving great, natural customer service ensuring every customer's needs are met.
- Build strong long-lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.
- Be a clear communicator and use a variety of methods to keep the team well informed.
- Be confident in taking the lead as at times you will be in charge.
- Be flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
- Have energy and drive to deliver beyond expectations and effectively balance priorities.
- Always look for ideas and opportunities to serve Britain’s shoppers a little better every day.
Location
- Pinner
Work Type
- Permanent
- Full-time
Salary/Compensations
- £14.76 per hour
- £15.97 per hour for stores inside the M25
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay
- Award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided
- Policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the Company
- Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."
- Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
- Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
- We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
- We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Equal Opportunity
- We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.