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About the Role

Salesforce is seeking a Sr. Manager Employee Success Business Partner to provide comprehensive HR business support to the Sales organization. This role will collaborate with other ESBPs and Centers of Excellence (COEs) to advise on and drive strategy for People Strategy, Equality, Organisational Design & Development, Change Leadership, Engagement and Retention, Leader Development, and Coaching. The ideal candidate thrives in a fast-paced, evolving environment and is looking to make a significant impact as an individual contributor.

Responsibilities

Serve as a trusted advisor to senior leaders, translating business strategy into actionable people plans and HR priorities.
Understand go-to-market sales strategies and support various sales and sales support teams.
Manage the execution of the strategic workforce plan, including headcount analysis and talent allocation.
Drive a unified partnership with Finance, Strategy, Recruiting, and Workforce Planning.
Utilize Org Health metrics and analytics to diagnose skill gaps and organizational challenges.
Conduct proactive quarterly org inspections to address role sprawl and drive productivity.
Act as a thought partner in leading the responsible adoption of AI in ES and the business.
Support business leaders in building AI strategies and performing task analysis for the 4Rs (Redesign, Reskill, Redeploy, Rebalance).
Drive employee proficiency in core AI fluency skills.
Identify opportunities to automate or augment manual processes using AI tools and ES Agents.
Support and facilitate major change management initiatives.
Manage and drive the successful execution of core talent lifecycle processes, including performance reviews, compensation planning, promotions, and succession planning.
Proactively identify, engage, and retain high performers and critical roles.
Provide coaching and consultation to managers on employee relations, team development, and retention strategies.
Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs.
Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services to the business.
Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively.
Ensure all people practices and leader actions reinforce the company's core values and team commitments.
Champion equality through active participation in Equality Group initiatives and voluntary time off programs.

Requirements

Extensive HR Business Partner experience supporting diverse and senior client groups in a fast-paced environment, preferably supporting sales organisations.
Strong business acumen with the ability to understand organisational dynamics and industry context.
Proven success building executive-level relationships and influencing decisions at all levels.
Demonstrated ability to lead and implement large-scale people initiatives across complex, matrixed organisations.
Proactive approach with the ability to anticipate issues and propose strategic solutions.
Deep experience diagnosing and addressing organisational development challenges.
Skilled in group facilitation, leadership coaching, and management consulting.
Experience in leadership development and serving as a trusted advisor to executives.
Ability to partner effectively with COEs to advance equality strategies and key enterprise initiatives.
Strong knowledge of staffing, compensation strategies, and HR operational processes.
High collaboration skills with the ability to work effectively across cross-functional and matrixed teams.
Understanding of relevant employment laws and HR compliance requirements.

Skills

AI Fluency
Leadership Coaching
Group Facilitation
Management Consulting
Change Management
Talent Management
Organisational Development
Strategic Consulting
Workforce Planning
Stakeholder Influence

Location

Remote

Work Type

Full-time

Experience Level

Senior Manager

Benefits

Benefits and resources support balance and well-being.
AI agents accelerate impact.

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Salesforce is leading workforce transformation in the agentic era.
Agentforce is the future of AI.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all and is creating a workplace that’s inclusive and free from discrimination.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Applicants are welcome to opt-in to the interview scheme as part of the application process.