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About the Role

The HRIS & Systems Manager plays a pivotal role in implementing, maintaining, and optimizing workforce systems solutions to streamline human resources processes, ensure compliance, and enhance data management. This role enables scalable growth and supports high-quality service delivery through the management and optimization of People Systems including Paycom HCM, Greenhouse ATS, Docusign, Evention (Tips), Factorial (LATAM), and Traliant LMS. The role involves 50% support for HR Operations in the Americas and 50% delivery of systems solutions and integrations to the Global Digital Delivery team.

Responsibilities

Oversee, configure, and optimize the organization's Human Resources Information Systems to support payroll, benefits, timekeeping, talent management, and compliance.
Manage and optimize Paycom settings, workflows, organizational structures, security access, and system upgrades.
Partner with payroll and benefits teams to ensure accurate gross-to-net calculations, carrier connectivity, EDI feeds, and tax/compliance reporting.
Create and maintain People dashboards for the Americas.
Drive data governance and stewardship across the Americas, ensuring accuracy, completeness, and consistency of People data.
Oversee data cleansing, transformation, and reconciliation activities pre- and post-migration.
Identify gaps in HR workflows, implement automated solutions, and train end-users/managers on Paycom functionality.
Monitor configurations to align with federal, state, and local employment laws such as FLSA, FMLA, ADA, and data privacy standards.
Serve as the primary contact for HRIS systems support, internal IT, and cross-departmental stakeholders.
Develop and implement HRIS policies and procedures.
Conduct regular audits to ensure the accuracy and completeness of HRIS data.
Provide strategic guidance on HRIS enhancements and upgrades.

Requirements

Must possess 4+ years of experience as a HRIS Systems Manager with system implementation experience.
Paycom experience preferred.
Must be an action-oriented, highly organized problem solver who enjoys challenges.
Analytical and problem-solving skills for optimizing & simplifying HRIS processes.
Project management skills for overseeing HRIS implementations and upgrades.
Good communication skills both orally and written with the ability to produce high quality and effective documentation/reports on complex issues.
Experience identifying and documenting trends and inconsistencies to provide recommendations regarding workflow and system enhancements.
Strong attention to detail, commitment to quality work product and well organized.
Team player with the ability to collaborate and support needs of entire team.
Willing to learn new systems, concepts and methods as industry & initiatives dictate.
Alignment with Soho House’s values of collaboration, simplicity, kindness, & passion.
Sedentary Work: Ability to remain in a stationary position (sitting or standing) for up to 80% of the workday.
Constantly operates a computer, keyboard, mouse, phone, and standard office machinery (printer, scanner).
Occasionally moves about inside the office to access file cabinets, office equipment, or attend meetings.
Frequently lifts, carries, or moves objects weighing up to 10 pounds (e.g., files, laptops, office supplies).
Frequently communicates with colleagues and clients via phone, video, or in person; close visual acuity required for computer work and reading documents.

Skills

HRIS Systems Management
System Implementation
Paycom HCM
Greenhouse ATS
Docusign
Evention (Tips)
Factorial (LATAM)
Traliant LMS
Payroll Systems
Benefits Administration
Timekeeping Systems
Talent Management Systems
Compliance Reporting
Data Management
Data Governance
Data Stewardship
Data Cleansing
Data Transformation
Data Reconciliation
Process Improvement
Automation
HR Workflow Optimization
End-User Training
Federal Employment Laws (FLSA, FMLA, ADA)
Data Privacy Standards
Vendor Management
Stakeholder Management
Internal IT Collaboration
Cross-Departmental Collaboration
HRIS Policy Development
HRIS Procedure Development
HRIS Auditing
HRIS Enhancements
HRIS Upgrades
Analytical Skills
Problem-Solving Skills
Project Management Skills
Communication Skills (Oral and Written)
Documentation
Reporting
Attention to Detail
Collaboration
Teamwork
Adaptability

Location

Americas

Work Type

Full-time

Experience Level

4+ years of experience as a HRIS Systems Manager

Education Level

Bachelor's degree in human resources, information technology, or a related field.

Salary/Compensations

$130,000—$155,000 USD

Benefits

Competitive compensation packages
Global benefits and perks
Training to develop technical and managerial skills
Medical, Dental & Vision
Retirement fund with a 2% match
Sick days
Vacation days
Career development opportunities (domestic or international, managerial or technical)
Soho Impact initiatives (mentoring, apprenticeship, local outreach, sustainability)
Extensive range of internal and external courses
Cookhouse & House Tonic events
Team Events
Team Meal provided whilst on duty

About the Company

Soho House offers competitive compensation packages that feature global benefits and perks.
Soho House can progress your career domestically or internationally as well as managerially or technically.
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
Celebrating our passion for food and drink.