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About the Role
Box Japan is seeking a Solutions Engineer, Public Sector to advance the content and AI utilization of Japanese companies. This role involves understanding the challenges of management, IT, and operational levels, and connecting Box's platform value to business outcomes as a technical partner. You will support customer transformation from conceptualization to technical validation, implementation, and expansion, collaborating with sales, customer success, professional services, and partners.
Responsibilities
- Conducting demos, workshops, and technical discussions tied to management and operational challenges.
- Leading Proof of Concepts (PoCs), pilots, architecture design, and value validation.
- Supporting RFP responses, security and compliance audits, and AI governance.
- Relaying customer feedback to product management and engineering to drive improvements.
- Designing solutions that combine AI, workflows, and security, starting with content, to improve customer decision-making, operational efficiency, and risk reduction.
- Designing and supporting integration with business applications such as Microsoft 365/Teams, Salesforce, Google Workspace, Slack, and ServiceNow, as well as custom applications.
- Proposing solutions aligned with enterprise security and governance requirements, including content classification, access control, threat protection, auditing, and data residency.
- Forming account teams with sales, CSMs, consultants, and partners to lead planning and execution for post-implementation adoption, utilization, and expansion.
- Providing technical support to integrate Box into customer business and AI foundations using developer features and ecosystems like APIs, SDKs, and MCPs.
Requirements
- Ability to organize challenges and success metrics through dialogue with IT departments, business units, and partners in central government ministries or local authorities, and to make proposals incorporating technical knowledge.
- Ability to design use cases including Box AI, AI Agents, AI Studio, Search/Deep Research, data extraction, and workflow automation, and to translate them into demos, workshops, proposal documents, and presentations.
- Ability to design and support integration with business applications such as Microsoft 365/Teams, Salesforce, Google Workspace, Slack, and ServiceNow, as well as custom applications.
- Ability to propose solutions aligned with enterprise security and governance requirements, including content classification, access control, threat protection, auditing, and data residency.
- Forming account teams with sales, CSMs, consultants, and partners to lead planning and execution for post-implementation adoption, utilization, and expansion.
- Providing technical support to integrate Box into customer business and AI foundations using developer features and ecosystems like APIs, SDKs, and MCPs.
Skills
- AI
- Content Management
- Collaboration
- Workflow Automation
- Security
- Compliance
- API
- SDK
- MCP
Location
- Redwood City, California (Headquarters)
- United States
- Europe
- Asia
- Japan
Work Type
- Hybrid (at least 3 days in office)
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- Box is a leading company in the Intelligent Content Management (ICM) platform space.
- Box's platform aims to promote corporate collaboration, manage the entire content lifecycle, protect critical content, and transform business workflows with enterprise AI.
- Founded in the US in 2005, Box supports the operational efficiency of major global companies including JLL and Morgan Stanley, as well as over 23,000 companies in Japan, representing 86% of the Nikkei 225.
- Box has its headquarters in Redwood City, California, with offices in the US, Europe, and Asia.
- Box Japan was established in 2013 as the Japanese subsidiary.
- At Box, there is a unique opportunity to further advance the platform that handles critical content and bring about significant changes in how our customers work.
- Content is at the center of our operations, with billions of files and information flowing daily across departments, including contracts, invoices, employee information, financial data, product specifications, and marketing assets.
- Our mission is to bring intelligence to content management and help our customers achieve digital transformation.
- You can contribute to the forefront of business during this transformative period of workstyle change, driven by the fusion of AI and vast business content.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
- For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
- At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision.
- For more information on the use of AI in our hiring process, please visit our webpage here.