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About the Role
We are seeking a dedicated and organized individual to join our dispatch team as a Part-Time Staff Dispatcher (35 hours). This role is ideal for someone with strong communication skills and the ability to manage changing priorities. We offer opportunities for career entry into reception and concierge services, including options for mini-jobs and flexible student positions.
Responsibilities
- Operational dispatching of our reception staff for concierge and reception duties.
- Creation and coordination of deployment, shift, and absence planning.
- Ensuring reliable and needs-based staffing.
- Finalizing monthly duty rosters for payroll preparation.
- Close and regular coordination with team leaders at respective locations.
- Active exchange and collaboration with the HR team.
Requirements
- Initial experience in service planning and staff dispatching within a service industry (e.g., hospitality, gastronomy, flight attendant, customer service, or similar).
- Strong organizational and communication skills.
- Independent, structured, and reliable work approach.
- High customer and service orientation.
- Proficient in standard MS Office programs.
- Very good German language skills, both written and spoken.
Skills
- MS Office
- German language
Location
- Germany
Work Type
- Part-time
- Onsite
Experience Level
- Entry-level
- Experienced
Salary/Compensations
- 15.00 - 16.50 EUR gross per hour
Benefits
- Attractive remuneration
- Predictable working hours (Monday to Sunday, 5-day week)
- Modern equipment
- Structured onboarding
- Training and further education opportunities
- Employee bonuses
- 20% subsidy for company pension plan
- Employee discounts
- Advertising premiums for employee referrals
- 30% discount in our restaurants 'Brasserie Colette Tim Raue'
About the Company
- Since 2009, RAS Service Group has provided professional reception services and exclusive concierge services throughout Germany.
- With over 300 employees, we ensure service is experienced daily in over 110 high-quality residential and office properties – personally, professionally, and with genuine passion.
- Recognized multiple times as a Top Employer for Small and Medium-sized Businesses by Focus-Business in cooperation with kununu GmbH.