Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Client Service Professional role.
Rezi rewrites your resume against H&R Block's job description. Free.
Tailor your resume to this Client Service Professional role.
Rezi rewrites your resume against H&R Block's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Service Professional posting at H&R Block — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Service Professional posting at H&R Block — free, in seconds.
About the Role
As a seasonal Client Service Professional / Receptionist at H&R Block, you'll be the welcoming first impression for every client. You'll manage client scheduling, support daily office operations, and work alongside a team of tax professionals. This role can be a stepping stone into tax preparation or office leadership.
Responsibilities
- Greet clients warmly and create a welcoming, professional first impression.
- Answer phone calls, schedule appointments, and match clients with the right tax professional.
- Manage client check-in and intake processes, including scanning and organizing documents.
- Maintain office organization and cleanliness to support a smooth, professional client experience.
- Collaborate with tax professionals and team members to ensure seamless daily operations.
- Handle sensitive client information with confidentiality, discretion, and care.
Requirements
- Experience working in a fast-paced, client-centric environment.
- Strong interpersonal and communication skills.
- Ability to collaborate effectively with team members and serve clients professionally.
- Ability to multitask and manage competing priorities.
- Organizational skills with attention to detail and follow-through.
- Comfort using basic computer programs and digital tools.
- Availability to work evenings and weekends during tax season.
Skills
- Interpersonal skills
- Communication skills
- Collaboration
- Client service
- Multitasking
- Prioritization
- Organization
- Attention to detail
- Computer proficiency
- Digital tools proficiency
- Scheduling systems proficiency
Location
- MILWAUKEE WI
Work Type
- In-person
- Seasonal
Experience Level
- Entry Level
Education Level
- High school diploma/GED or equivalent
Benefits
- Competitive pay
- Comprehensive benefits
About the Company
- At H&R Block, our purpose is to provide help and inspire confidence in our clients and communities everywhere.
- For more than 70 years, H&R Block has led the tax industry and continues to evolve through its Block Next strategy, blending human expertise with digital innovation.
- H&R Block fosters a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact.