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About the Role
As a Food & Beverage Supervisor, you will oversee daily restaurant and outlet operations, support and coach associates, maintain quality and safety standards, and help create an environment where both guests and team members can thrive. You will be the go-to leader on shift, ensuring smooth service, operational readiness, and a collaborative team culture.
Responsibilities
- Lead, motivate, and support a team to deliver exceptional food and beverage experiences.
- Ensure seamless daily operations, including opening and closing procedures, stock management, and service delivery.
- Monitor guest satisfaction, proactively resolve concerns, and create memorable moments.
- Coach, train, and develop associates while promoting Marriott's service culture and values.
- Oversee daily restaurant and outlet operations.
- Maintain quality and safety standards.
- Support operational readiness across shifts.
- Foster a collaborative team culture.
Requirements
- A passion for hospitality and delivering outstanding guest service.
- Previous food and beverage experience, ideally with supervisory responsibilities.
- Strong leadership, communication, and problem-solving skills.
- Ability to multitask in a dynamic environment while maintaining attention to detail.
- A positive, hands-on approach and a commitment to developing others.
- Eligibility to work in the UK. Documented evidence of eligibility will be required.
Skills
- Leadership
- Communication
- Problem-solving
- Multitasking
- Attention to detail
- Guest service
Location
- Heathrow
Work Type
- Full-time
Experience Level
- Supervisor
Salary/Compensations
- Competitive rate of pay
Benefits
- Upsells and guest referral incentives
- Complimentary car park
- Complimentary uniforms and dry cleaning
- Dental and eye care benefits
- Paid meal break and free meals on duty
- Learning and development opportunities
- Discounts on hotel rooms and food and beverage
About the Company
- At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected.
- Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
- When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.
- Join us on our mission to be ‘The World’s Gathering Place’.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.