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About the Role
Shape and manage Commercial Cards products that help large Australian businesses manage payments effectively. Own meaningful, complex work with the autonomy to turn customer, commercial and operational opportunities into outcomes. Help shape what’s next for business banking, backed by CommBank’s market-leading technology and continued focus on innovation.
Responsibilities
- Manage the day-to-day Corporate Cards portfolio, including product enquiries, controls, incidents and product-run activities, supporting strong operational, risk and customer outcomes.
- Challenge existing ways of working and identify simpler, more effective approaches to product management, processes and customer experiences.
- Shape product priorities using customer, market and commercial insights to identify strategic opportunities and recommend enhancements.
- Own products, features, initiatives and complex matters end-to-end, resolving blockers and managing priorities, risks and dependencies through to completion.
- Work across Business Banking, Institutional Banking & Markets, Technology, Operations, Risk, Legal, Compliance, Marketing and frontline teams to align stakeholders and drive decisions.
- Communicate progress, issues and recommendations clearly and proactively, giving stakeholders visibility and supporting timely outcomes.
- Share product expertise with colleagues and contribute to a collaborative, accountable and solutions-focused team.
Requirements
- Bring strong product management experience together with commercial judgement, an ownership mindset and the confidence to navigate complexity.
- Be comfortable moving between strategic opportunities and hands-on portfolio management, while working collaboratively to deliver sustainable customer and business outcomes.
- Have significant product management experience within financial services or another regulated environment.
- Bring strong commercial and strategic thinking, with the ability to navigate complex problems, identify opportunities and make well-informed recommendations.
- Have demonstrated ownership of initiatives from idea through to implementation, with the ability to manage competing priorities and maintain delivery momentum.
- Can influence and align stakeholders across diverse functions, constructively challenge where needed and communicate recommendations with clarity.
- Bring a strong risk and continuous improvement mindset, with an understanding of effective governance and a focus on delivering simpler, safer and better outcomes.
- Are comfortable working through ambiguity and change while maintaining focus on customers, priorities and outcomes.
Skills
- Commercial Cards
- Cards
- Commercial Payments
- Transaction Banking
- Product Management
- Commercial Judgement
- Strategic Thinking
- Stakeholder Management
- Risk Management
- Continuous Improvement
- Problem Solving
- Communication
Location
- Australia
Work Type
- Full-time
Experience Level
- Senior
- Significant product management experience
Education Level
- Relevant university qualification
About the Company
- CommBank’s Business Banking team is passionate about helping Australian businesses succeed.
- The team supports customers’ ambitions, backed by market-leading technology, a collaborative culture and opportunities to grow your career.
- Commercial Cards – Large Business sits within the Everyday Business Banking Cards & Loyalty Crew.
- The team manages the strategy, development and ongoing performance of Commercial Cards solutions for large business customers, including Corporate Credit and Charge Cards, Procurement Management Accounts, Virtual Cards and Prepaid Cards.
Equal Opportunity
- CommBank is committed to creating an accessible, inclusive and respectful workplace.
- We welcome applications from people of all backgrounds.
- We're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples.
- If you require support or adjustments, please let us know.
- We're aware of some accessibility issues on this site, particularly for screen reader users. If you require additional support please contact HR Direct on 1800 989 696.