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About the Role
This role supports the development and execution of AMP Customer Protection Strategy, focusing on AML/CTF transaction monitoring, Fraud & Scams transaction monitoring and controls, Sanctions screening, financial crime intelligence, risk assessment, and detection capability uplift. The role will leverage intelligence, data analytics, and emerging threat insights to identify financial crime risks and improve the effectiveness of first-line financial crime controls.
Responsibilities
- Lead the Enterprise Customer Protection strategy, strengthening the organisation’s approach to fraud, scams and financial crime.
- Identify emerging fraud, scam and financial crime threats through intelligence, thematic analysis and industry insights, driving stronger detection and preventative controls.
- Lead regulatory change, risk assessments and control governance, including material issue and incident management and control uplift.
- Partner with Financial Crime Analytics to strengthen transaction monitoring, scenario design, detection capabilities and intelligence-led controls.
- Lead Customer Protection’s support for AUSTRAC obligations and regulatory engagement, ensuring regulatory requirements are effectively managed and embedded.
- Provide strong governance and executive reporting across material risks, controls, regulatory matters, issues and strategic priorities.
Requirements
- Degree in Business, Commerce, Finance, Risk or a related discipline preferred, or equivalent relevant experience.
- Ideally at least 7+ years’ relevant experience across financial crime, fraud, risk, strategy or governance within financial services.
- Strong knowledge of fraud, scams, AML/CTF and sanctions, including associated regulatory obligations, risk and control frameworks.
- Demonstrated Line 1 risk management experience, including risk assessments, Risk in Change, issues, incidents, root cause analysis and control uplift.
- Strong understanding of financial crime detection, transaction monitoring and intelligence-led controls.
- Working knowledge of AUSTRAC obligations, regulatory change and regulatory engagement, including supporting regulatory responses.
- Experience preparing high-quality Board, Executive and Risk Committee papers and reporting.
- Strong understanding of banking and/or wealth management products, processes and associated financial crime risks.
- Strategic and commercially minded risk leader who can translate complex fraud, scam and financial crime risks and emerging threats into clear priorities and practical outcomes.
- Strong analytical and investigative judgement, with the ability to identify themes and root causes and use data and intelligence to inform decisions and control improvements.
- Confident and credible communicator who can simplify complex risk matters for senior audiences.
- Sound judgement and situational awareness, comfortable navigating complex, sensitive and high-profile risk and regulatory matters.
- Ability to build trusted relationships and influence effectively across senior leadership, Line 1, Line 2, regulators and operational teams.
- Collaborative approach, able to lead through influence across multidisciplinary, onshore and offshore teams to deliver enterprise-wide outcomes.
Skills
- AML/CTF
- Fraud detection
- Scams detection
- Sanctions screening
- Financial crime intelligence
- Risk assessment
- Data analytics
- Regulatory compliance
- Transaction monitoring
- Control governance
- AUSTRAC obligations
- Risk management
- Communication
- Relationship building
- Influencing
Location
- Australia
- New Zealand
Work Type
- Full-time
Experience Level
- 7+ years relevant experience
Education Level
- Degree in Business, Commerce, Finance, Risk or a related discipline preferred, or equivalent relevant experience.
Benefits
- Health and wellbeing support
- Opportunities to volunteer, fundraise and give back to the community
About the Company
- AMP is a financial services company that helps people with their banking, super, retirement and finances.
- AMP has been operating for over 170 years.
- AMP is undergoing a transformation with new leadership and thinking to redefine financial services.
- AMP aims to add to the prosperity of Australia and its people by helping individuals achieve their financial potential.
Equal Opportunity
- AMP is dedicated to fostering inclusion, diversity, and a warm feeling of belonging.
- AMP is committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people.
- AMP encourages candidates from Aboriginal and Torres Strait Islander backgrounds to apply.
- AMP provides support during the selection process to help candidates put their best selves forward.