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About the Role
RSL LifeCare is seeking an experienced Workforce Systems & Reporting Specialist to join our Centralised Rostering team. This role is responsible for supporting and optimising our UKG Pro Workforce Management system, ensuring workforce data integrity, maintaining workforce reporting solutions and partnering with operational stakeholders to improve workforce planning outcomes across Residential Care.
Responsibilities
- Provide specialist support and administration for UKG Pro Workforce Management.
- Develop, maintain and enhance workforce reports, dashboards and Data Views.
- Investigate and resolve complex system, reporting and data-related issues.
- Support workforce data integrity through validation, testing and quality assurance activities.
- Partner with Centralised Rostering, Payroll, Finance and operational leaders to deliver workforce reporting solutions.
- Support system upgrades, enhancements and testing activities.
- Maintain system documentation, procedures and user guidance materials.
- Deliver training and support to stakeholders on workforce management systems and reporting tools.
- Identify opportunities to improve workforce processes, reporting capability and operational efficiency.
Requirements
- Demonstrated experience supporting workforce management systems, ideally UKG Pro WFM/Kronos.
- Strong workforce reporting and data analysis skills.
- Advanced Microsoft Excel capability.
- Experience developing and maintaining operational reports and dashboards.
- Excellent problem-solving and stakeholder management skills.
- Strong attention to detail and commitment to data accuracy.
- Ability to translate business needs into practical workforce system solutions.
- Experience within healthcare, aged care or large operational workforce environments will be highly regarded.
- A valid Police Check and/or NDIS Worker Screening Check, as required for the role.
Skills
- UKG Pro Workforce Management
- Workforce reporting
- Data analysis
- Microsoft Excel
- Report development
- Dashboard development
- Problem-solving
- Stakeholder management
- Data accuracy
- Workforce system solutions
Location
- North Sydney
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- Salary packaging benefits of up to $15,900 per year
Benefits
- Salary packaging benefits of up to $15,900 per year through our not-for-profit status.
- Access to Maxxia Rewards, with discounts across hundreds of leading retailers.
- Fitness Passport membership.
- Universal Parental Leave.
- 17.5% leave loading on annual leave.
About the Company
- At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home.
- Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.
Equal Opportunity
- Our values guide everything we do: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One Team.
- We value diversity and inclusion and welcome applications from people across our community, particularly veterans, current and former ADF personnel, their families, and Aboriginal and Torres Strait Islander peoples.
- We are committed to creating a workplace where everyone feels safe, respected, valued and heard, regardless of gender, sexual orientation, ethnicity, age or disability.